Loan Admin Associate

2 days ago

Mumbai, India JP Morgan Chase & Co. Full time

Job Description J.P. Morgan Wealth Management is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide. As a Loan Administration Associate in the Loan Administration team, you support the end-to-end management of loans receivable and payable for Trust and Estates clients. You ensure accurate booking, administration, and maintenance of a diverse loan portfolio, including promissory notes, mortgages, and student loans. You collaborate with business partners to uphold fiduciary responsibilities and deliver high-quality service. Job Responsibilities - Perform due diligence on loan documents and maintenance requests - Collaborate with team members to complete daily business activities and meet project deadlines - Respond to queries from internal business partners and conduct research as needed - Conduct quality assurance activities to ensure data accuracy and consistency - Complete daily checks to ensure tasks are performed according to service level agreements - Analyze loan delinquencies and work with business partners to resolve issues - Serve as a subject matter expert on projects impacting loans Required qualifications, skills, and capabilities - Bachelor's degree or equivalent work experience - In-depth knowledge of loan attributes and advanced accounting calculations - 3+ years of experience with student loans, mortgages, and secured or unsecured personal loans - Excellent written and verbal communication skills with strong attention to detail Preferred qualifications, skills, and capabilities - Advanced knowledge of UAS and Innovest Loan Management software - Strong organizational, multitasking, and prioritizing skills - Ability to develop and maintain relationships with business partners and external vendors - Demonstrated client focus and commitment to quality and control

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