Senior Associate

Job Description

Job Title: Senior Associate - Corporate IT

Location: Bangalore (on site)

Experience Level: 8 to 10 years

About ColorTokens

At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happenbut with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected.

Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave: Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions.

Join us in transforming cybersecurity.

Learn more at www.colortokens.com.

Our culture

We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously.

Self-starters and highly motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of the worlds impactful organizations - be it a childrens hospital, or a city, or the defense department of an entire country.

Key Responsibilities

- Manage and administer JumpCloud and Office 365 and Google Workspace environments, including email, collaboration tools, and user provisioning.
- Configure, maintain, and monitor VMware virtualized environments.
- Implement, monitor, and manage EDR solutions to protect endpoints and servers.
- Manage basic networking infrastructure (switches, routers, firewalls, VPNs, Wi-Fi).
- Provide L2/L3 technical support for end-users across all platforms.
- Troubleshoot and resolve hardware, software, network and other related issues.
- Manage IT Fresh service tickets and ensure timely resolution.
- Maintain security best practices for all IT systems and services.
- Conduct periodic vulnerability assessments and patch management from the tool
- Implement MFA, security policies, and compliance requirements.
- Maintain IT asset inventory, including laptops, servers, and peripherals.
- Track software licenses, renewals, and compliance in the Tool.
- Maintain detailed technical documentation for systems, configurations, and procedures.
- Identify and implement improvements in IT processes, automation, and system performance.
- Help in creating the monthly Dashboard for the management.

Qualifications:

- Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).
- 8+ years of experience in IT administration or similar role.

Preferred Skills:

- JumpCloud administration.
- Microsoft Office 365 & Exchange Online administration.
- Google Workspace administration will be added advantage
- VMware VCentre /ESXI maintenance
- Networking fundamentals (TCP/IP, VLANs, firewalls, VPNs).
- EDR platforms (CrowdStrike).
- Understanding of Fresh service ticketing tool and barracuda backup tool will be advantage
- Strong troubleshooting and problem-solving skills.
- Knowledge of ITIL processes is an advantage.
- Excellent communication and stakeholder management skills.

Why Join Us

- Work on a cutting-edge cybersecurity product in a fast-paced startup environment.
- Collaborate with a world-class team of engineers and security experts.
- Opportunity to learn, grow, and make a real impact from day one.

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