Specialist, Technical Professional Services

Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Specialist Technical Professional Services Job Posting Tittle What does a successful Setup and Config Specialist do at Fiserv The Setup and Config specialist is responsible to Analyse current system setup Account Processing configure and verify it on new system based on discussions with clients in close collaboration with the team This is a full-time position with career growth opportunities and a competitive benefits package If you want to in financial institutions and businesses worldwide solve complex business challenges every day this is the right opportunity for you What you will do Must take complete ownership of setup configuration for the assigned conversion implementation Manages multiple clients and adhere to project timelines Monitors project progress by tracking activity resolving problems publishing progress reports recommending actions in accordance with stated procedure Assists management with the planning and design of improvements to business processes Utilizes system and data to resolve business issues in the most effective manner Analyse and identifies root cause providing input to solutions that lead to success of the project Communicate progress and any potential problems to Project Manager for awareness and or resolution Maintain the tools used to ensure the efficiency and effectiveness of the conversion process system studies timelines and questionnaires Work in late night shift up to 11 PM IST to provide overlap with US working hours Provide post implementation support for 2 weeks US shift - timing will depend on time zone of client What you will need to have B Tech MCA MSC IT CS BCA BBA 5 to 7 years of experience in IT Industry Excellent knowledge of Account Processing applications US Good understanding of Excel Should have good understanding of activities performed in conversion implementation of core Banking application Knowledge of Banking domain Experienced problem solving and data analysis skills Excellent verbal and written communication and interpersonal skills What would be great to have Experience supporting Banking Core Conversions Experience on Account Processing core is a plus Exposure to Banking and Financial Services industry with a good understanding of Banking Products Services Procedures Understanding of Mainframe Strong analytical skills good verbal and written communication skills and the ability to interact professionally with a diverse group Who We Are We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv We are a part of Fiserv s Technology group We deliver revenue generating and revenue protection projects for business units that provide best in class financial services products to banks credit unions and customers We welcome and encourage diversity in our workforce We are an Equal Opportunity Employer All the qualified applicants will receive consideration for employment without regard to race colour religion sexual orientation gender identity national origin or disability Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address