Quality Analyst

Position : Quality Analyst – International BPO Location : Gurugram Job Type : Full-time Job Overview: We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...

Position: Quality Analyst – International BPOLocation: Gurugram Job Type: Full-timeJob Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying areas...

b Technology Quality Technology Quality Analyst AVP Gurugram India Permanent Full Time R-00227555

Job Title: Quality Analyst - Call Audit Key Responsibilities Deliver high performance on all quality parameters. Audit calls, chats, and email interactions on product/process, communication, and soft skills. Conduct audits and provide feedback to targeted populations to improve scores for training throughput or conversion. Analyze data and create designated...

Job Title: Quality AnalystLocation: Gurugram, IndiaAbout noonnoon.com is a technology leader with a simple mission: to be the best place to buy and sell things. In doing this we hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs.noon operates without boundaries; we are...

Job Title: Quality Analyst About us noon.com is a technology leader with a simple mission: to be the best place to buy and sell things. We hope to accelerate the digital economy of the Middle East, empowering talent and businesses to meet the full range of consumers' online needs. noon operates without boundaries; we are aggressively and voraciously...

Wipro Gurgaon ||Direct hiring for Quality Analyst Profile **Spot Offer** **Please note: NO Walk-in Interview** Education: Graduation (should have all the Degree certificates and Mark sheets) mandatory. Location: Gurgaon(WFO) Shift: Day Shift/5 days a week/Work from office (However, if any client ask, role will have to work in Night Shift with Work from Home...

Company Name - Redcliffe Labs.Process Name - Quality AnalystLocation: GurgaonComms - Good Communication skillMinimum- 2 Years Exp.Note - Those who are looking WFH kindly don't applyJob Description-1.Audit calls on hygiene, transaction, RCA, CRM Tagging etc.2. Conduct regular Feedback sessions to affected Agents.3. Generating daily, weekly & monthly Quality...

Technical Quality AnalystStashFin is seeking a highly skilled Technical Quality Analyst to join our QA department. In this role, you will be responsible for ensuring the quality and reliability of our software products.Responsibilities:Testing and Quality Assurance: Perform manual testing on web-based and mobile applications to identify defects and ensure...

**Job Title:** Quality Control AnalystWe are seeking a highly skilled Quality Control Analyst to join our team at Policybazaar.The successful candidate will be responsible for ensuring high-quality performance across all quality parameters. This includes auditing calls, chats, and email interactions on product/process, communication, and soft skills...

Job Description:Job Title: Quality Analyst - Sales ProcessLocation- Gurgaon (WFO)Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and explain feedback with agents in...

Job DescriptionJob DescriptionJob Title: Quality Analyst - (Call Audit)Location: GurgaonResponsibilities:High performance delivery on all quality parameters.Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for...

Job DescriptionJob Title: Quality Analyst - (Call Audit)Location: GurgaonResponsibilities:● High performance delivery on all quality parameters.● Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters.● Conduct audits and feedback for the targeted population with the objective of improving scores for training...

Job Description Job Title: Quality Analyst - (Call Audit) Location: Gurgaon Responsibilities: ● High performance delivery on all quality parameters. ● Audit calls, chats/email interactions on Product/process, Communication and soft skills parameters. ● Conduct audits and feedback for the targeted population with the objective of improving scores for...

R3 Consultant is seeking a Customer Service Quality Analyst to join our team. In this role, you will be responsible for ensuring the highest level of quality in our customer-facing processes.Key ResponsibilitiesDevelop and implement quality standards for internal support and call centersAnalyze and evaluate sales agents' interactions, including calls,...

We are looking for a Quality Assurance (QA) Analyst who plays a crucial role in ensuring the accuracy, consistency, and adherence to internal set policies & procedures and regulatory requirements. Are you ready to revolutionize the small business banking industry with us?About the Role:- Drive accuracy and insight for Novo's Customer Operations team (Banking...

About This OpportunityThis role requires an experienced Quality Analyst to lead our quality assurance efforts in ensuring high-quality products and services.Key Responsibilities:Analyze products or services to identify areas for improvement.Develop and implement quality standards to maintain and improve product/service quality.Collaborate with...

About noon \Noon operates without boundaries, striving to accelerate the digital economy of the Middle East. Our ecosystem includes products and services like noon, noon Daily, noon Food, NowNow, SIVVI, noon VIP, and noon Pay.\The role \\ As a Contact Center Quality Analyst, you will call monitor, conduct briefings, perform trend analysis, and ensure...

Quality Engineer Gurgaon Share RSS Feed Job Openings for 1 Quality Engineer Job with minimum 1 Year Experience in Gurgaon/Gurugram,Quality Analyst, having Educational qualification of : Diploma, B.Tech/B.E with Good knowledge in Quality Analyst etc. Salary 1 Lac 50 Thousand To 2 Lac P.A. Qualification Diploma, B.Tech/B.E Key Skills Quality Analyst...

Quality Analyst BPO/BPM (Chat, Email & Voice Process)Experience - 1-2 YearsLocation - GurugramSalary - 30000 per month onlyShift Timings - Rotational shift (6 days working)Key Responsibilities: Monitor & evaluate customer interactions for quality and compliance. Provide feedback & coaching to improve agent performance. Conduct audits, calibrations, and root...