Quality Analyst

Position : Quality Analyst – International BPO Location : Gurugram Job Type : Full-time Job Overview: We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying...

Position: Quality Analyst – International BPOLocation: Gurugram Job Type: Full-timeJob Overview:We are seeking a detail-oriented and experienced Quality Analyst (QA) to monitor and evaluate customer interactions, ensuring the highest standards of service quality are maintained. The QA will be responsible for conducting call monitoring, identifying areas...

We are looking for a skilled Quality Analyst (QA) to join our dynamic team and play a pivotal role in ensuring the seamless operation and delivery of high-quality software solutions. As a QA, you will be responsible for developing and executing test plans, identifying issues, and ensuring that our software applications meet the highest standards of...

Wipro Gurgaon ||Direct hiring for Quality Analyst Profile **Spot Offer** **Please note: NO Walk-in Interview** Education: Graduation (should have all the Degree certificates and Mark sheets) mandatory. Location: Gurgaon(WFO) Shift: Day Shift/5 days a week/Work from office (However, if any client ask, role will have to work in Night Shift with Work from Home...

Company Name - Redcliffe Labs.Process Name - Quality AnalystLocation: GurgaonComms - Good Communication skillMinimum- 2 Years Exp.Note - Those who are looking WFH kindly don't applyJob Description-1.Audit calls on hygiene, transaction, RCA, CRM Tagging etc.2. Conduct regular Feedback sessions to affected Agents.3. Generating daily, weekly & monthly Quality...

Technical Quality AnalystStashFin is seeking a highly skilled Technical Quality Analyst to join our QA department. In this role, you will be responsible for ensuring the quality and reliability of our software products.Responsibilities:Testing and Quality Assurance: Perform manual testing on web-based and mobile applications to identify defects and ensure...

Job Description:Job Title: Quality Analyst - Sales ProcessLocation- Gurgaon (WFO)Roles and Responsibilities: Develop and maintain internal support and call center quality standards Review a subset of sales agents' interactions (calls, emails, chats, etc.) Provide meaningful and constructive feedback on evaluations Discuss and explain feedback with agents in...

We are looking for a Quality Assurance (QA) Analyst who plays a crucial role in ensuring the accuracy, consistency, and adherence to internal set policies & procedures and regulatory requirements. Are you ready to revolutionize the small business banking industry with us?About the Role:- Drive accuracy and insight for Novo's Customer Operations team (Banking...

We are looking for a Quality Assurance (QA) Analyst who plays a crucial role in ensuring the accuracy, consistency, and adherence to internal set policies & procedures and regulatory requirements. Are you ready to revolutionize the small business banking industry with us?About the Role:- Drive accuracy and insight for Novo's Customer Operations team (Banking...

Lead Quality Analyst Working with our team of Developers, Business Analysts, Delivery lead, Product managers and other QAs, you'll be focusing on a quality framework that will contribute to the success of the tribe's mission. Key Responsibilities: Improve quality, capability and insight through initiatives & other activities. Monitor key quality system...

Quality Engineer Gurgaon Share RSS Feed Job Openings for 1 Quality Engineer Job with minimum 1 Year Experience in Gurgaon/Gurugram,Quality Analyst, having Educational qualification of : Diploma, B.Tech/B.E with Good knowledge in Quality Analyst etc. Salary 1 Lac 50 Thousand To 2 Lac P.A. Qualification Diploma, B.Tech/B.E Key Skills Quality Analyst...

Quality Analyst BPO/BPM (Chat, Email & Voice Process)Experience - 1-2 YearsLocation - GurugramSalary - 30000 per month onlyShift Timings - Rotational shift (6 days working)Key Responsibilities: Monitor & evaluate customer interactions for quality and compliance. Provide feedback & coaching to improve agent performance. Conduct audits, calibrations, and root...

Pylon Consulting is seeking a talented Quality Assurance Analyst Professional to play a key role in ensuring the quality of our software products. As a QA analyst, you will be responsible for planning, executing, and reporting on testing activities to ensure that our products meet the required standards.To succeed in this role, you will need to possess the...

Job DescriptionThe Junior Quality Analyst position at Rangam Infotech Private Limited involves supporting and monitoring the safety of products released globally. This role requires attention to detail, strong analytical skills, and excellent communication abilities.Key Responsibilities:Investigate and resolve customer complaints in a timely and effective...

Job Title Quality Analyst - Sales ProcessLocation- Gurgaon WFO Roles and Responsibilities Develop and maintain internal support and call center quality standardsReview a subset of sales agents interactions calls emails chats etc Provide meaningful and constructive feedback on evaluationsDiscuss and explain feedback with agents in regular...

What the role is all about:Working with our team of Developers, Business Analysts, Delivery lead, Product managers and other QAs, you'll be focusing on a quality framework that will contribute to the success of the tribe's mission.As a Lead Quality Analyst,Scope:You will be responsible for working with squads and tribes to design, build, and maintain our...

Data Quality Analyst About the Role Location India Haryana Gurugram Country/Region: Portugal State/Province/County: Lisbon City: Lisbon Country/Region: Serbia State/Province/County: Belgrade City: Novi Belgrade Country/Region: Croatia State/Province/County: City of Zagreb City: Zagreb Country/Region: India State/Province/County:...

At Saathi, we believe that quality is the foundation of success. We are seeking a highly skilled Quality Analyst & Trainer to oversee quality assurance and training in our contact center. The ideal candidate will be responsible for monitoring agent performance, ensuring adherence to company policies, and conducting training programs to improve efficiency and...

About Us We are more than a specialty finance company providing debt recovery solutions for consumers. We are a global team of over 4,000 employees whose daily mission is to empower consumers to begin their path towards financial recovery and build a better life for themselves and their families. We know that the only way to support this mission is by...

What the role is all about:Working with our team of Developers, Business Analysts, Delivery lead, Product managers and other QAs, you'll be focusing on a quality framework that will contribute to the success of the tribe's mission.As a Lead Quality Analyst,Scope: You will be responsible for working with squads and tribes to design, build, and maintain our...