
Urgent Cash Applications Specialist
4 weeks ago
Cash Applications Specialist
Working hours: 2 PM - 11 PM IST
Location: Remote-India
The cash applications revenue analyst is responsible for accurately researching and applying client payments while providing excellent customer service internally and externally.
Role and Responsibilities
- Research and resolve unapplied or misapplied payments by analyzing customer accounts and open invoices
- Investigate and reconcile payments lacking complete remittance information to ensure proper allocation
- Research and log adjustment requests for accounts that require reconciliation activities.
- Accurately apply payments from various sources and ensure all transactions balance to the payment remittance documentation
- Meet or exceed productivity standards in the completion of daily and monthly assignments and accurate production.
- Collaborate with Billing and Collections teams to resolve discrepancies and facilitate accurate payment processing
- Contact internal and external customers for additional information to enable timely payment applications.
- Answer and respond to internal and external calls/emails promptly (within 2 business days).
- Perform accurate cash application of payments from checks, wires, ACH, and credit cards
- Understand SOX controls as they relate to the job responsibilities and perform all tasks in a SOX-compliant manner.
- Identify and drive process improvement opportunities.
- Support and back up other team members as needed.
Mandatory Skills
- Proven experience in cash application and A/R payment processing
- Strong understanding of billing, accounts receivable, and reconciliation procedures
- Knowledge of debits, credits, and general accounting principles
- High accuracy in data entry and transaction handling
- Proficiency in Microsoft Excel (including VLOOKUP and Pivot Tables)
- Effective verbal and written communication skills
- Ability to work in a fast-paced, deadline-driven environment
- Strong time management and organizational skills
- Ability to collaborate across departments and teams
- Quick learner with the ability to navigate multiple business systems
- Commitment to SOX compliance and internal controls
Preferred Skills
- Experience working in Enterprise Resource Planning (ERP) software systems like Oracle Cloud Fusion, Microsoft Great Plains, or Bill.com
- Familiarity with quality improvement processes
- Exposure to ERP or financial systems used in healthcare or tech industries
- Bachelor&aposs degree in accounting, Finance, or related field
- Experience in process improvement or automation initiatives
- Adaptability to evolving business processes and systems
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