[08/09/2025] Deputy Manager

Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The candidate would be required to support Invoice processing (AP) team by working closely with onshore partners, performing request review, respond daily as required by the procedure, prepare allocation of work, reconciliations, and responsible for creating & updating process documents at regular interval of time.

Primary Responsibilities:

- Allocation of work - review daily work load, and assign basis queue and priority
- End to end understanding of Accounts payable process - Invoice processing and matching.
- Reconciliation of work every day to ensure no financial impact or slip throughs.
- Good eye for details and identify any missing information/approval and follow up/proceed accordingly
- Perform Accounts Payable Reporting and daily productivity trackers
- Responsible for managing and conducting audit to improve quality of work performed by the team.
- Competent to lead a span of 12-15 people and drive discussion and conversation with business partners
- Tracking and reporting of Invoice processing to internal and external stakeholders
- Seek assistance from on-shore AP team to resolve any issues.
- Timely connect with onshore & weekly-monthly dashboards to be prepared for Business Reviews
- Ensure coordination for Training new hires and cross training within and inter-department to deliver on set objectives as mandated by the business
- Creating and developing a positive work environment to enhance productivity through disciplined interactive team meetings and one on one meetings
- Analyzing and interpreting MIS to identify and resolve areas of development
- Manage the structural implementation via appropriate documentation to facilitate progress mapping
- Undertake performance reviews within specified timelines and formulate individual training and coaching to facilitate development
- Provide career guidance and career mapping
- Maintaining Weekly and monthly attendance % by managing planned leaves, sickness and unauthorized leaves
- Proper maintenance and documentation of corrective and preventive actions implemented
- Perform Internal Control to adhere to Compliance Policies by doing monthly & yearly audits. Ensure timely update of SOP's (DTP- Desktop Procedure, KPI's and EDD - Employee Definition Document)
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Core Competencies:

- Attention to detail, analytically minded
- Self-driven, self-managed and team player
- Focus on Customers & business
- Excellent verbal, written, and interpersonal communication skills
- Solid problem-solving skills and work ethics
- Fair understanding of 2 Way &3 Way Matching, Indexing, QA Framework and P2P Cycle

Required Qualifications:

- Commerce degree (B.com/M.com), Accounting, Finance, or related field preferred
- 5+ years of experience in People Management, Process set up, Process transition
- Intermediate (or advance) level of Microsoft Excel proficiency, including creating pivot tables for reporting purposes and completing V-lookups along with good Power Point Presentation skills.
- Open for evening shifts -: 15:30 to 01:00 (late night shift 17:45 to 03

Preferred Qualification:

- Good accounting background