Service & Operations Manager

3 weeks ago


Patan Gujarat Rajkot, India Equitas Small Finance Bank Full time
Job Description

We are looking for a skilled professional with 5 to 8 years of experience to join our team as a Service & Operations Manager in the BFSI industry, specifically in Equitas Small Finance Bank.

Roles and Responsibility

- Manage and oversee daily operations to ensure efficient service delivery.
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze operational data to identify areas for improvement and optimize processes.
- Ensure compliance with regulatory requirements and industry standards.
- Foster a culture of excellence and continuous improvement within the team.

Job Requirements

- Proven experience in managing services and operations within the BFSI sector.
- Strong understanding of financial products and services.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Experience in budgeting and resource management.
- Strong problem-solving skills to resolve operational issues.

  • Rajkot, Patan - Gujarat, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Service Operations LeadWe are seeking a seasoned professional to manage and oversee the delivery of services in our organization.About the RoleThis is a critical position that requires strong leadership and operational management skills.Manage Daily Operations: Ensure efficient service delivery through effective process management.Enhance Customer...


  • Rajkot, Gujarat, India Bhawish Technologies Pvt Ltd Full time

    Soft Services experience of minimum 3 years. Roles And Responsibilities: - Site Operations Management - Monitoring of Housekeeping and other Site operations related activities - Arrangement of all consumables and supplies. - Preparing the Daily/Weekly and Monthly reports - Effectively manage Facility team to ensure an on time deliverable system. -...


  • Delhi, Patan - Gujarat, India beBeeCare Full time ₹ 5,00,000 - ₹ 10,00,000

    About UsManipal Hospitals is a leading healthcare provider in India, serving over 5 million patients annually.Our integrated network spans across 19 cities with 37 hospitals and 10,500 beds.We have a talented pool of over 5,600 doctors and an employee strength of over 20,000.We are pioneers in providing high-quality patient care services.We believe in...


  • Rajkot, Gujarat, India beBeeLeadership Full time ₹ 21,00,000 - ₹ 27,00,000

    Service Delivery LeaderWe are seeking an experienced Service Delivery Leader to manage large-scale operations across Banking, Financial Services, and Insurance.The ideal candidate will lead end-to-end Service Delivery Management for global banking and financial clientsManage a large delivery team with 200+ employeesDrive automation and process improvements...


  • Rajkot, Gujarat, India Skillgenic Full time

    The Operations Executive is responsible for managing and streamlining day-to-day operations, ensuring smooth policy administration, claims processing, compliance adherence, and customer service Process new insurance policies, renewals, endorsements, and cancellations. Ensure accurate documentation and timely issuance of policies. Handle customer inquiries...


  • Kolhapur, Patan - Gujarat, India beBeeFinancial Full time ₹ 1,04,000 - ₹ 1,30,878

    We are currently seeking a seasoned professional to take on the role of Senior Branch Operations Manager - Mutual Funds. The ideal candidate will possess a strong background in the BFSI industry, with particular expertise in mutual funds products and services.Key ResponsibilitiesBranch Performance Optimization:Oversee daily branch operations to ensure...


  • Rajkot, Gujarat, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Job SummaryThis role is a critical part of our sales engine, responsible for overseeing food service operations and ensuring customer satisfaction.Key Responsibilities:Manage customer interactions to ensure high standards for food and beverage preparation.Employ culinary skills to create a memorable dining experience.Maintain quality control over food...


  • Rajkot, Gujarat, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000

    We are seeking a proactive and experienced Team Lead to manage our customer-facing operations. The ideal candidate will oversee day-to-day activities, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction.Key Responsibilities:Monitor daily volumes, response times, and customer satisfaction metrics...

  • Computer Operator

    2 weeks ago


    Ahmedabad, Gujarat, India Global Manager group Full time

    **Job Summary** National Centre for Quality Calibration, a leading name in Gujarat for instrument calibration and ISO certification consultancy has organized walk-in-interview for Computer Operator at Ahmedabad Location. It’s a good opportunity for those who have Exp. up to 2 years to start their career most expandable field. **Responsibilities and...

  • Service Manager

    3 hours ago


    Rajkot, Gujarat, India Parle Elizabeth Tools Pvt Ltd Full time

    Position : Service Manager – MumbaiKey Responsibilities:Lead and manage service operations for press part tooling customersHandle AMC (Annual Maintenance Contracts) and ensure timely executionResolve customer complaints with a proactive and solution-oriented approachCoordinate across departments for smooth service delivery (cross-functional role)Guide and...