Network Team Lead

3 days ago

Bengaluru India e-Hireo Full time

Job Description

JOB DESCRIPTION

Experience : 7 - 10 Yrs

Location : Bidadi

Designation : Team Lead-Networking

JOB PURPOSE :

Experience in Networking Support, Technical support, Troubleshooting, debugging, maintenance and any technical support in networking domain

Experience in Switching, Routing, LAN and WAN Experience, Web proxy, Firewalls , Cisco ISE

RESPONSIBILITIES:

- Responsible to manage the Day-to-Day Operations and ensure defined SLA has been met by the team as agreed in the SOW.Process knowledge on ITIL and ISO.
- 7 - 11 years in IT service delivery and handled multiple customer environments
- Review and submit the weekly and monthly report to management.
- RCA preparation and submission to management.
- Managing the shift roster.
- Good Knowledge of Incidents Management & Change management
- Coordination with vendors for escalation
- Preparing & validation of Root Cause Analysis
- Review of Network Device Hardening Mechanism On Periodic Basis
- Configure and Troubleshooting routing protocols like EIGRP and BGP
- Configuring and troubleshooting the Cisco switches.
- Assigning severity to the Incidents logged based on the definition.
- Second level analysis (investigating problems) and closure of known and low priority security incidents.
- Logging Problem Ticket for unresolved Incidents with Technical Service
- Sending Security Alert messages on newly found vulnerabilities
- Installation of security patches & bug fixes on High Critical Devices
- System health checks for all Network devices & Action plan for any issues or Observations
- Adhering and Implementing guidelines and Customer policies
- Must close all the Incident & service Request with in Service Level Agreement
- Knowledge Checking of L2 Engineer & Train L2 Engineer on Periodic Basis

REQUIRED SKILLS:

- CCNP Certifications and Hands on experience on Switching & Routing
- CISCO Firewall ( FTD ). Checkpoint firewall Hands on experience
- Knowledge in the Cisco Products link Cisco Prime Infrastructure, Identity Service Engine , WLC etc.
- Good knowledge or certificate on CISCO etc.
- Validation of Network diagram - LAN/WAN topology on Periodic Basis
- Validating the Configuration of new network devices prepared by L3 Egg
- Syslog analysis & Preparing Action Plan for Critical Alerts to Resolve the Issues
- Validation modification of access list done by L3 Egg
- Analysis & Periodic Check of LAN/WAN traffic
- Review of Network Device Hardening Mechanism On Periodic Basis
- Configure and Troubleshooting routing protocols like EIGRP and BGP

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