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Associate Director
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Optum is a global organization that delivers care aided by technology to help millions of people live healthier lives The work you do with our team will directly improve health outcomes by connecting people with the care pharmacy benefits data and resources they need to feel their best Here you will find a culture guided by diversity and inclusion talented peers comprehensive benefits and career development opportunities Come make an impact on the communities we serve as you help us advance health equity on a global scale Join us to start Caring Connecting Growing together As an Associate Director in General Management within the healthcare industry you would be responsible for overseeing and directing the operations strategy and performance of a department or division while also leading and developing teams to achieve organizational goals Primary Responsibilities Plans and oversees strategic operational and administrative programs projects and or services of broad significance to the organization within the Healthcare Domain Establishes and implements short- and long-range organizational goals objectives strategic plans policies and operating procedures monitors and evaluates programmatic and operational effectiveness and effects changes required for improvement Provides strategic advice and recommendations to leadership in the development implementation and evaluation of new or modified operating policies practices and procedures within the specified functional area of focus Analyses designs documents and implements internal reporting systems and procedures Lead motivate and develop a team of employees providing guidance coaching and mentorship of 400 employees Foster a positive and collaborative work environment Manage budgets resources and projects effectively Ensure compliance with relevant regulations and standards Build and maintain solid relationships with internal and external stakeholders including patients physicians and other healthcare professionals Comply with the terms and conditions of the employment contract company policies and procedures and any and all directives such as but not limited to transfer and or re-assignment to different work locations change in teams and or work shifts policies in regards to flexibility of work benefits and or work environment alternative work arrangements and other decisions that may arise due to the changing business environment The Company may adopt vary or rescind these policies and directives in its absolute discretion and without any limitation implied or otherwise on its ability to do so Required Qualifications Hands-on experience in project management Experience in handling teams with 400 members Proven experience in general management healthcare operations or a related field Knowledge in process improvement and quality related tools Working knowledge and understanding of the principles and processes of computerized business and operating systems Good understanding of the latest technological developments such as RPA etc Familiarity with the healthcare industry regulations and best practices Expertise in the US healthcare domain Skill in examining and re-engineering operations and procedures formulating process and developing and implementing new strategies and procedures Proficiency in MS Word MS Excel and MS PowerPoint Proven ability to analyze data identify trends and make informed decisions Proven excellent verbal and written communication skills Proven ability to knack of problem solving and number crunching Proven good track record in negotiating with stakeholders Proven solid conflict resolution skills to address and settle conflicts fairly and diplomatically with clients or within teams Proven ability to analyze complex problems interpret operational needs and develop integrated creative solutions Proven solid interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community Proven advanced analytical evaluative and objective critical thinking skills Proven ability to supervise and train employees including organizing prioritizing and scheduling work assignments Proven ability to provide technical guidance and leadership to professional personnel in the area of expertise At UnitedHealth Group our mission is to help people live healthier lives and make the health system work better for everyone We believe everyoneof every race gender sexuality age location and incomedeserves the opportunity to live their healthiest life Today however there are still far too many barriers to good health which are disproportionately experienced by people of color historically marginalized groups and those with lower incomes We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission
