Software Engineering Mts

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Software Engineering Job Details About Salesforce We re Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place The mission of Q Branch Demos team is to build deliver and support demonstration environments for use by our Solution Engineers SEs here at Salesforce These demonstration environments incorporate the latest product capabilities that Salesforce has to offer tailored to meet the needs of specific product or industry With these demo environments SE s have the tools that they need in order to deliver a best practice demo for a given product or industry and enable our SE s to scale innovate and provide the best product demonstrations of their careers ROLE OVERVIEW As a Solution Developer for the Demos team you will have a significant impact on Salesforce s success by contributing to our demo platforms and supporting the success of demo assets leveraged by our global Presales team In this role you will focus on using your development skills to make our demo assets deployable on demand using the Salesforce and NextGen Platforms This will provide Solutions Engineers with the tools they need to deliver compelling product and industry demos This includes front and back end development on the Salesforce platform integrations to other Salesforce product clouds including Data Cloud Slack and Marketing keeping up with the pace of innovation supporting new product features into our Demo Assets We are looking to hire a talented flexible and creative developer that will help us innovate serve our stakeholders and have a great time while doing so Key Responsibilities Ensure your assigned Q Brix pass daily testing Deploy updates enhancements and fixes and provide Level 2 technical support to Demos team Build demo platform utilities to reduce occurrence of errors and improve demo experiences Develop technologies to integrate with internal back-end systems Perform root cause analysis of production errors and resolve technical issues Develop scripts to automate common demo configuration Design procedures for system troubleshooting and maintenance Align to a given industry product and support technical requests through a queue Provide a 2 business day turn-around on assigned Github pull request tickets Publish Demo updates to required demo orgs Own and deliver on one assigned side project per quarter Respond in a timely manner to slack posts and asana tasks Required skills and qualifications 2-6 years of experience working with the Salesforce Platform technologies include - LWC Javascript Aura Apex SOQL Flows etc Experience working with Salesforce Products like Sales Cloud Service Cloud Experience Cloud Data Cloud Agent Force CRM Analytics Good to have experience working with Git and GitHub workflows SFDX Cumulus CI Must have certifications - Salesforce Admin App Builder Platform Developer - 1 Good to have Sales Service Other consultant certifications Problem-solving attitude Collaborative team spirit Preferred skills and qualifications Good knowledge of Ruby or Python Bachelor of science degree or equivalent in computer science engineering or relevant field Experience in developing engineering applications for a large company Objectives of this role Become a technical partner for our demo teams Serve as a partner to the demos team determining the most effective way to make our demo assets deployable Understanding the needs of demo product owners and solving for them Working with demo product owners to ensure that development follows established processes and works as intended Support demo product owners by building demo configuration Follow DevOps Standards Release Management processes Follow Q Branch defined Agile delivery process and adhere to best practices outlined using our DevOps life cycle to build manage and maintain high quality demo assets Work on ways to automate and improve development and release processes Research architect and build solutions for continuous integration between Github and Salesforce orgs Ensure Demo Quality Testing and examining configuration and code written by others and analyzing results Identifying technical problems and developing updates and fixes Provide attention to detail and a commitment to high-quality stable deliverables Security Trust Ensuring that systems are safe and secure against cybersecurity threats Train and Enable Contribute to Developer Documentation Educate Demo Product Owners on how to work effectively on our platform Mentor and train others when possible Team Player Planning projects and being involved in project management decisions Work seamlessly as part of a global team Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education