Operations Executive

40 minutes ago


Delhi, India BathStory Full time

Junior Operations Executive – BathStory Location: Bangalore Experience: 1–2 years Function: Operations Reporting to: Operations Manager (Murtaza) Salary- 3.6 lac to 5 lac p.a About the Role BathStory is India’s fastest-growing shower enclosure brand, delivering end-to-end solutions across Bangalore and Hyderabad. As we scale, we are looking for a Junior Operations Executive who will support day-to-day order execution, coordination, site supervision, and ensure smooth operations across both cities. This role is hands-on, customer-focused, and requires strong coordination between customers, the design team, installation teams, and the operations manager. You will play a key role in helping us deliver a seamless experience to customers and ensuring timely completion of orders. Key Responsibilities Coordinate daily operations for Bangalore & Hyderabad orders under the guidance of the Operations Manager Track orders from site-visit to installation to closure, ensuring timely execution Liaise with installation teams, maintain daily schedules, and resolve on-ground issues proactively Conduct site checks, measurements (if required), and ensure readiness before installation Manage customer communication professionally and address escalations with empathy Work closely with the design and planning teams to ensure clarity on specifications, drawings, and materials Monitor glass and hardware readiness with vendors and warehouse team Maintain operations data in Zoho CRM / ERP modules Ensure adherence to BathStory’s SOPs, quality standards, and timelines Report daily progress, operational bottlenecks, and improvement ideas Assist in vendor management and follow up on deliveries, material availability, and logistics Must-Have Requirements 1–2 years of work experience in operations, interiors, construction, or project execution Prior experience as a site supervisor or in an interiors / construction environment Strong people management and coordination skills Comfortable working on-ground, visiting customer sites, and handling installation teams Ability to anticipate problems, be proactive, and resolve issues in real-time Good communication skills (English, Hindi; Kannada preferred) Basic understanding of drawings, measurements, and installation readiness (preferred) Comfortable using tech tools (WhatsApp, Zoho, Google Sheets, CRM systems) Who You Are Someone who enjoys operational work and thrives in fast-paced environments Detail-oriented with strong follow-through Empathetic with customers but firm with teams Highly dependable with a bias for action A team player who brings discipline and clarity to operations Why Join BathStory Work with India’s fastest-growing bathroom brand Be part of a high-ownership operations culture Exposure to both Bangalore and Hyderabad markets Fast growth opportunities as we scale to multiple cities Learn end-to-end ops for a high-value D2C product category



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