AMDOCS CES Consultant

4 days ago

Bengaluru India Infosys Limited Full time

Job Description

Key Responsibilities:

- Strong working knowledge in Amdocs CES Billing System particularly Customer Billing Product CBP and its subcomponents
- Solid Billing domain knowledge is a must including
- o Postpaid Billing
- o Prepaid Billing
- o CDR processing and usage flow
- o Rating and Discounting
- o Bill Generation and Invoicing
- o Payments Collections Adjustments and Journaling
- Good understanding of Amdocs CES Billing configuration including product offers rate plans account hierarchies and billing cycles
- Experience with Amdocs billing operational tasks such as billing cycle execution job scheduling and financial transaction processing
- Strong experience in systems design and development in large scale billing environments
- Experience in Service Management within an IT Telco operations setup including incident and problem management
- Exposure to other OSS BSS systems such as Amdocs CRM Ordering Mediation and optionally Prepaid Charging systems e
- g
- OCS is a plus
- Hands on experience with UNIX Linux systems and strong familiarity with SQL Oracle databases and working knowledge of WebLogic Web Servers
- Proficient in incident and service request handling from triage to resolution within agreed SLA timelines
- Comfortable working with cross functional and cross cultural teams especially when delivering services to international telecom operators

Technical Requirements:

- Primary skills Technology CRM Amdocs

Additional Responsibilities:

- Across all Infosys DC locations

Preferred Skills:

Technology->CRM->Amdocs->Amdocs Cramer

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