APAC Employee Relations Specialist

Job Description

About Us

Always open. Our code, our culture, our opportunities. Leading open innovation without limits. We are SUSE.

SUSE is a global leader in innovative, reliable and secure enterprise open source solutions, including SUSE Linux Enterprise (SLE), Rancher and NeuVector. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere from the data center to the cloud, to the edge and beyond. SUSE puts the open back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.

Job Description

Join SUSE&aposs global HR team as an Employee Relations Specialist, reporting to the Global ER & People Policy Director. Our professional, committed, and dynamic team plays a pivotal role in fostering positive employee relations worldwide, contributing invaluable expertise to SUSE&aposs success.

This role primarily focuses on the Asia Pacific region, with a strong emphasis on India and China, managing ER case support (e.g., performance improvement plans, investigations), leading union relationships, and ensuring compliance with local employment legislation. You&aposll also have the unique opportunity to expand your expertise into other countries, supporting colleagues during peak workloads and holidays. This is an excellent development opportunity for those seeking to learn about global ER support within a collaborative environment that works closely with People Business Partners.

What You&aposll Do

- ER Case Management & Advisory: Act as a trusted advisor to team members and leaders, providing timely guidance and expert support for resolving workplace issues (disputes, ill health, performance, conduct, separations). Manage external legal support across Asia Pacific.
- Policy Development & Compliance: Ensure full compliance with country, federal, state, and local employment laws. Play a key role in developing and revising global SUSE people policies, managing employee handbooks, and conducting regular reviews to ensure alignment with SUSE&aposs values and best practices.
- Proactive ER & Change Leadership: Develop strategies to prevent workplace issues, using data and insights. Provide guidance on labor law requirements during change management projects and organizational transformations.
- Values Champion: Act as a guardian and champion of SUSE&aposs values, ensuring they guide all actions and foster an inclusive, supportive work environment.
- Continuous Improvement: Identify opportunities, contribute to initiatives, and promote our brand as a People Team, consistently seeking ways to deliver best-in-class HR service.

What You&aposll Bring

- Background in Labor Law, Human Resources degree, or equivalent practical work experience.
- Proven experience in Employee Relations, with significant expertise providing support in India and China.
- Demonstrated experience leading Union relationships and a thorough understanding of employer obligations.
- Strong knowledge of employment laws and regulations in the countries you will support.
- Exceptional communication and interpersonal skills, handling sensitive matters with confidentiality, empathy, and cultural awareness.
- Strong problem-solving and conflict resolution abilities.
- Fluency in English is required; Chinese language skills are highly valued.
- Proficiency in Google Workspace or Microsoft Office suite.

Personal Attributes

- Ability to work independently and collaboratively in a fast-paced, dynamic environment.
- A deep commitment to promoting fairness, diversity, equity, and inclusion.
- Growth mindset with a dedication to continuous learning and development.
- High integrity, building long-term trust with colleagues and stakeholders.
- Proven organizational skills and the ability to effectively prioritize competing tasks.

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