Customer Success Manager
3 weeks ago
Role: Customer Success Manager Experience: 5 to 7 years Location: Chennai (40–50% travel to Riyadh) Role Overview We're looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between enterprise clients and Crayon's AI agentic solutions translating business problems into actionable data insights and ensuring adoption of maya.ai across customer ecosystems. You'll work closely with clients in Riyadh and other regions, managing relationships, delivering measurable business impact, and driving continuous value realization. This could be for Crayon platforms or for a solution we have built for the Client. Key Responsibilities - Partner with client teams to understand business goals and identify opportunities to deploy AI-driven personalization and analytics solutions. - Collaborate with data scientists and AI engineers to drive agentic workflows and client-specific data models. - Lead client workshops and presentations, converting analytical outputs into actionable business strategies. - Monitor and optimize adoption metrics, ensuring measurable ROI and value delivery for every deployment. - Act as the voice of the customer, influencing product and AI roadmap priorities. - Identify opportunities for upsell, renewal, and expansion, focusing on long-term strategic growth. - Build deep relationships with decision-makers across client organizations, positioning Crayon as a trusted AI partner. - Travel to client sites (40–50%) for workshops, reviews, and strategic planning sessions. Skills & Experience - 5–7 years in customer success, data analytics, or AI-driven solution delivery roles. - Strong analytical mindset; ability to interpret complex datasets and business KPIs. - Proven experience working with enterprise clients in banking, fintech - Excellent communication and storytelling skills for executive presentations. - Hands-on ability to query and analyze data using SQL and visualization tools (Power BI, Tableau, etc.) - Proficiency in PowerPoint and Excel for insights-driven storytelling. - Knowledge of analytical or machine learning models and their real-world applications. Why Crayon? - Work at the intersection of AI, data, and customer experience. - Collaborate with a global team shaping the future of personalization. - Experience international exposure through client engagement in the Middle East. - Be part of a company recognized for its innovation, culture, and purpose-driven mission.
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Customer Success Manager
1 week ago
chennai, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Customer Success Manager Location Chennai Reporting To VP The Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point...
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Customer Success Manager
7 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success Manager Location: Chennai Reports To: Senior Manager – Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value...
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Customer Success Manager
5 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success Manager Location: Chennai Reports To: Senior Manager – Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value...
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Customer Success Manager
1 day ago
chennai, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Customer Success ManagerLocation ChennaiReporting To VPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for...
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Customer Success Manager
1 week ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
7 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
7 days ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
2 weeks ago
chennai, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Customer Success ManagerLocation ChennaiReporting To VPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for...
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Customer Success Manager
2 weeks ago
Chennai, Tamil Nadu, India Simpliwork Full time ₹ 4,00,000 - ₹ 8,00,000 per yearDepartmentCustomer SuccessGrade / LevelG2BDesignationCustomer Success ManagerLocationChennaiReporting ToVPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for issues...
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Customer Success Manager
12 hours ago
Chennai, Tamil Nadu, India M2P Full timeCustomer Success Account Manager Key Responsibilities: Customer Relationship Management: Build trusted advisor relationships with key stakeholders and executive sponsors. Onboarding and Adoption: Lead seamless onboarding experiences and drive product adoption across customer organizations. Value Realization and Advocacy: Understand customer business...
