Data Quality Analyst 07/09/2025

Sprinklr is a leading enterprise software company for all customer-facing functions With advanced AI Sprinklr s unified customer experience management Unified-CXM platform helps companies deliver human experiences to every customer every time across any modern channel Headquartered in New York City with employees around the world Sprinklr works with more than 1 000 of the worlds most valuable enterprises xe2x80x94 global brands like Microsoft P G Samsung and more than 50 of the Fortune 100 Learn more about our culture and how we make our employees happier through About The Role what You ll Be Doing Accountable for executing and processing of data change requestsResponsible for maintenance administration and support of data elementsEnsures metadata reference documentation data files and data flows are accurate and up to dateBuilding and maintaining parent-child account hierarchies in SalesforceCreate mappings between fields in the different sources systemsSupport with data validation quality issues integrity accuracy consistency and works to resolve impacting issues related to data elements de-duplication and cleaningAssisting with data analysis in Salesforce and Excel as neededCreation and generation of reports on various metrics both quantitative and qualitative in Excel Salesforce and other systems toolsSalesforce com admin support Deduplication account creation data validationEnrich data elements in Salesforce by cross-referencing the data with information from other applications such as Zoominfo Lusha etc Perform special projects as neededAbout YouBachelors DegreeAdvanced knowledge of Excel proficient in formulas vlookups pivot tables macrosKnowledge of Salesforce accounts contacts and running reportsSQL experience is a plus but not requiredDetailed oriented with strong organizational skillsEffective prioritization organization and multi-tasking skillsAbility to work in fast-paced dynamic environment meet changing deadlines and priorities on multiple simultaneous projectsExcellent oral and written communication skills in the English languageProfessionalism in dealing with all levels of management and staffWhy You ll Love Sprinklr We re committed to creating a culture where you feel like you belong are happier today than you were yesterday and your contributions matter At Sprinklr we passionately genuinely care For full-time employees we provide a range of comprehensive health plans leading well-being programs and financial protection for you and your family through a range of global and localized plans throughout the world For more information on Sprinklr Benefits around the world head to to browse our country-specific benefits guides We focus on our mission We founded Sprinklr with one mission to enable every organization on the planet to make their customers happier Our vision is to be the worlds most loved enterprise software company ever We believe in our product Sprinklr was built from the ground up to enable a brands digital transformation Its platform provides every customer-facing team with the ability to reach engage and listen to customers around the world At Sprinklr we have many of the world s largest brands as our clients and our employees have the opportunity to work closely alongside them We invest in our people At Sprinklr we believe every human has the potential to be amazing We empower each Sprinklrite in the journey toward achieving their personal and professional best For wellbeing this includes daily meditation breaks virtual fitness and access to Headspace We have continuous learning opportunities available with LinkedIn Learning and more EEO - Our philosophy Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender race ethnicity age and lifestyle preference among others We value and celebrate diversity and fervently believe every employee matters and should be respected and heard We believe we are stronger when we belong because collectively were more innovative creative and successful Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status See also Sprinklrs EEO Policy and EEO is the Law