▷ (Immediate Start) Cluster Pre Sales Head

Company Description Urbanrise is a brand under the Alliance Group, recognized as one of South India's leading and financially robust real estate organizations. The company has embarked on a mission to develop 50,000 affordable homes over the next 5 years, showcasing its commitment to high-quality and high-value housing. We are seeking a dynamic and strategic Cluster Head of Pre-Sales to lead our pre-sales function of few of our residential projects in Chennai. This is a pivotal leadership role responsible for driving the entire pre-sales lifecycle, from initial customer engagement to final closure support. The ideal candidate will be the custodian of the customer's first impression, architecting compelling value propositions that translate our world-class properties into dream homes. You will lead, mentor, and scale a high-performing team of pre-sales managers and executives. Key Responsibilities 1. Strategic Leadership & Vision: - Develop and execute the pre-sales strategy for Urbanrise in the Chennai market, aligned with the overall business objectives. - Analyze market trends, customer needs, and competitor activity to refine the pre-sales approach and value proposition. - Act as a key advisor to the sales and marketing leadership on product positioning, pricing strategies, and market feedback. 2. Team Management & Development: - Lead, mentor, and motivate a team of pre-sales managers and executives. - Set clear performance goals (KPIs), conduct regular reviews, and foster a culture of continuous learning and excellence. - Oversee the recruitment, training, and onboarding of new pre-sales team members. 3. Pre-Sales Process Excellence: - Own and continuously improve the end-to-end pre-sales process, from lead handover from marketing to sales-ready customer handover. - Ensure the team conducts detailed customer needs analysis and presents tailored solutions that highlight the unique selling points (USPs) of Urbanrise properties. - Standardize and enhance the quality of site presentations, model apartment tours, and collateral used by the team. 4. Collateral & Knowledge Management: - Oversee the development and maintenance of high-quality pre-sales collateral, including Sales Pitches, brochures, presentations, FAQs, and comparison sheets. - Ensure the entire pre-sales and sales team is thoroughly updated on project specifications, amenities, payment plans, and possession timelines. - Conduct regular training sessions on product knowledge, market differentiators, and sales techniques. 5. Cross-Functional Collaboration: - Work closely with the Sales team to ensure a seamless transition of qualified leads and provide ongoing support to help close deals. - Collaborate with the Marketing team to provide insights for campaign development and lead generation strategies. - Liaise with Project, Design, and Legal teams to ensure accurate and up-to-date information is communicated to customers. - Qualifications & Experience - Any Bachelor’s degree and an MBA is highly preferred. - 10+ years of relevant experience in pre-sales, Inbound & Outbound Sales & Contact Center, with a minimum of 4-5 years in a leadership capacity. Required Skills & Competencies - Exceptional Communication & Presentation Skills: Ability to articulate complex value propositions clearly and persuasively to diverse audiences. - Strategic Thinker: Strong analytical and strategic planning abilities. - Customer-Centric Mindset: A passion for understanding and exceeding customer expectations. - Leadership & People Management: Proven ability to inspire, develop, and manage a high-performance team. - Negotiation & Influence: Expert skills in handling objections and closing high-value deals. - Result-Oriented: Driven by targets and key performance indicators (KPIs like conversion rates, customer satisfaction, etc.).