▷ 15h Left: Service Advisor

3 weeks ago


Tirunelveli TN IN Hari Balakrishna Automobiles Full time

Job Title Service Supervisor Location Tirunelveli Tamil Nadu Department Service After-Sales Company Eicher Commercial Vehicles Authorized Dealership Job Summary We are seeking a proactive and experienced Service Supervisor to lead and manage the service operations at our Eicher Commercial Vehicle dealership in Tirunelveli The ideal candidate will oversee vehicle servicing manage the technician team ensure high customer satisfaction and maintain service quality standards as per Eicher s guidelines Key Responsibilities Supervise day-to-day operations of the service workshop Allocate and monitor work to technicians and mechanics Ensure timely servicing and repairs of Eicher commercial vehicles Conduct job card opening estimation and final delivery as per company SOPs Maintain communication with customers on service status issues and solutions Ensure adherence to Eicher s service processes and warranty policies Coordinate with parts department for timely availability of spares Monitor productivity and efficiency of workshop staff Handle customer complaints effectively and escalate issues when needed Maintain service records reports and documentation Assist in achieving monthly service targets and KPIs Qualifications Requirements Diploma B E in Automobile or Mechanical Engineering 3-6 years of experience in commercial vehicle service Eicher or similar brand preferred Strong technical knowledge of commercial vehicles Good team leadership communication and customer-handling skills Proficiency in job card handling and basic computer applications Preferred Skills Experience with DMS Dealer Management System Knowledge of Eicher service policies and warranty guidelines Fluency in Tamil and basic English Hindi communication Job Type Full-Time Salary Based on experience and industry standards Benefits Incentives ESI PF and training by Eicher Motors Ltd Job Types Full-time Permanent Pay 10 285 29 - 17 682 14 per month Benefits Leave encashment Paid sick time Provident Fund Work Location In person Application Deadline 18 07 2025



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