Assistant Technical Manager- Opex

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India A Rentokil Initial brand Rentokil PCI was formed in 2017 through a joint venture JV between Pest Control India the number one pest control company in India and Rentokil the world s leading pest control brand Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India For more details Requirements About the Role The Associate Field Biologist Field Biologist Sr Field Biologist shall be responsible for Pest Audits of Branch Large HD Customers having Third-party Audits- USFDA AIB BRC FSSC SQF LEED etc Key national customers in various segments - Food Pharma Mfg w h Large food retailers excluding QSRs Fast food chains Large ITES MA s etc The incumbent will report administratively to the DM functionally to Opex QA and work as a part of the multi-functional team involving collaboration with the internal external stakeholders Job Responsibilities Carry out Pest Audits of Global accounts Key designated NK accounts- Food Pharma units Food Pharma warehouses Large food retailers excluding QSRs Fast food chains Large ITES MA and Branch accounts - Large HD accounts Third party Audits- AIB BRC FSSC SQF LEED etc Specific accounts will be assigned at the time of induction in consultation with BM DM and OpEx Responsible for proper on time completion submission of all audits with reports as per contract agreement of assigned customers by visiting customer sites due as per iCABs calendar plan at an agreed frequency Share completed audits with customers and internally for actions within 24 hours after completion of audit inspection Support and guide branch operation team to streamline documentation at Global NK LA customer sites assigned Must Generate service leads based on recommendations during audits Conduct TPA for technicians handling Global NK Branch-HD LA assigned Conduct surprise visits at NKA HD accounts as and when required Identify key improvement areas of site technicians during an audit encourage and groom them for better performance in service Leads from the customer sites Must have a complete understanding of Service Operation i e technician supervisor and admin activity A clear understanding of various Food standards and SOPs Pink Notes Standard Forms SHE Atex L 2 and other regulations Be able to Identify Atex atmospheres during audits and report to Opex SHE Know and understand pest identification especially for uncommon pests Know and understand about life cycle classification morphology and habitat of uncommon pests Key Result Areas 100 Audit completion as per iCABS PMI Frequency for assigned accounts At least one 01 service lead per audited site through the recommendations 100 TPA development of assigned technicians handling accounts site Meeting NKA customers and developing relations Promote Heat Co2 Treatment Competencies Skills essential to the role Skills in various PMS sound knowledge of pest pest management options ERDM principle SHE and SCP operating knowledge Good team player with the ability to collaborate with cross-functions Possess strong communication analytical keen observation report preparation presentation skills Positive Attitude and take pride in their work Ability to work Independently Negotiation skills for getting work done persuasive Educational Qualification Other Requirement Bachelor s or Master s Degree in Agriculture Botany Zoology Biology Microbiology Chemistry Biochemistry Entomology Agro-chemicals Pest Management Successfully completed RPCI s BPM-2 CBU IPM L2 Training Program for internal candidates only Excellent computer skills and proficiency in Excel spreadsheets word docs PowerPoint presentation G slides GSuite Excellent communication skills in English both verbal and written Minimum 1 years of experience Preferably possess a two-wheeler with a valid driving license able to ride 2 wheeler with all safety precautions Agile flexible to perform on-site inspection and willing to travel extensively Role Type Key working relationships External team - Customers and customer representatives Internal team - Opex GM DM ADM BM ABM Base Manager Site Incharge Operations Sales Colleagues including NKA Service Planners Benefits What can you expect from RPCI Our values lie at the core of our mission and vision We believe that it s our people who make our company what it is We believe in Safety Integrity Innovation Learning Development Open Transparent Performance Orientation DEI statement At RPCI we believe in commitment to build an inclusive varied workplace welcoming to people of all backgrounds