Cluster Head

2 days ago


Madurai, India GramPro Business Services Pvt. Ltd. Full time

NB : "Recruiting for a Scheduled commercial Bank" Job Title : Cluster Head Operations Locations : Nilagiri/ Nilgiris A bank Cluster Head of Operations oversees a group of bank branches, ensuring operational efficiency, profitability, and compliance. Key responsibilities include managing branch performance against targets, overseeing staff, implementing and optimizing operational processes, handling audits, and ensuring high-quality customer service. The role also involves strategic planning, cost control, and coordinating with various support departments. Operational and administrative - Ensure smooth day-to-day branch operations and administrative activities. - Coordinate with IT, infrastructure, and other support services for branch needs. - Oversee cash management, account reconciliation, and ensure end-of-day processes are accurate and compliant. - Manage and control operational budgets and report variances. Performance and strategy - Achieve business targets for the cluster, including CASA, assets, fee-based products, and merchant acquisition. - Analyze data and market trends to develop and implement strategies for business growth. - Drive performance and productivity improvements across all branches in the cluster. - Ensure high-quality customer service is delivered at all branches.


  • Circle Head

    4 weeks ago


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  • Circle Head

    2 weeks ago


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