Client Relations Associate/ Location Surat- Gujarat

3 weeks ago

Gangtok SK IN PropVIVO Full time

Client Relations Associate At PropVIVO we simplify community living As a leading HOA Homeowners Association Management company our mission is to make residential operations smooth transparent and collaborative through our digital management portal Homeowners tenants and board members use our platform to connect manage and grow their communities efficiently We re looking for energetic and passionate Client Relations Associates who love interacting with people solving challenges and creating positive client experiences If you re eager to learn grow and make an impact we d love to meet you Work Location Surat Gujarat On-site US Shift Timings 9 PM - 6 AM IST Monday to Satu Your Role What You ll Do Client Relationship Management Be the first point of contact for homeowners and association board members Build and maintain professional relationships by understanding client needs and providing effective solutions Represent PropVIVO with confidence and empathy ensuring every client feels valued and supported Application Assistance Portfolio Support Help clients navigate and make the most of our HOA Management Portal Track community compliance finances and maintenance requests Support Property Managers with timely updates and insights to strengthen client interactions Community Board Engagement Prepare reports presentations and action summaries for board meetings Work with community members to address issues resolve concerns and ensure a positive living experience Operational Vendor Coordination Coordinate with vendors for community requirements and evaluate proposals Assist in inspections compliance documentation and approval processes Maintain clear documentation and communication across all stakeholders Who You Are We welcome candidates from all educational backgrounds who have a passion for people and problem-solving Key Skills Proficient in MS Excel web applications and CRM tools Strong English communication skills both written and verbal Sharp attention to detail with a structured and analytical mindset Comfortable working night shifts US business hours Preferred Traits Interest in client management relationship building and consulting-style work A positive attitude curiosity to learn and eagerness to contribute Why Join PropVIVO Build valuable client management and professional communication skills Gain hands-on exposure to portfolio operations and real client engagement Be part of our Friday Pizza Parties and engaging team culture Work closely with experienced managers who mentor and help you grow Develop a strong foundation for a long-term career in Client Relations Consulting or Portfolio Management Job Types Full-time Permanent Pay 25 000 00 - 40 000 00 per month Benefits Food provided Paid sick time Work Location In person

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