Lead Assistant Manager

3 weeks ago


Pune, Maharashtra, India EXL IT service management Full time
Job Description

- Assist the management accounts team with month end reporting in terms of revenue by preparing accrued/deferred income, ensuring all key processes are complete and accurate
- Support the management accounts process with month end revenue and related queries, as well as key balance sheet reconciliations with explanations on large movements by business partnering with relevant departments.
- Ensuring the prompt, accurate preparation and dispatch of invoices and backing data to all customers.
- Oversee the time management and duties of other members of the Sales Ledger team in terms of the roles they play within billing and the processes they will manage on a month-to-month basis.
- Month-to-month planning of the billing schedule taking team availability into account
- Control the flow of billing consistently throughout the month, ensure all billable matters are raised as and when they are available in order for the teams to hit their monthly targets
- Liaise with external customers and internal departments to resolve billing queries and customer billing requirements.
- Identify billing improvements and drive forward to aid the reduction of credit notes
- Perform root cause analysis on invoicing issues as they arise to plan appropriate resolution
- Work in partnership with internal departments on all aspects of billing, i.e., integration of new services/systems within billing
- Collaborate with the purchase ledger team to ensure the prompt, accurate input of supplier invoices, approvals and preparation of payment runs i.e. Partner Commissions
- Willingness to be trained on all aspects of the team responsibilities and to cover as required
- Creation of payment runs when required, ready for authorisation
- Support the Legal team with training in relation to billing processes & query management/prevention
- Escalate billing issues to managers/partners in a timely manner with suggestions on how the teams can reduce errors going forward

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