End Of Term Analyst

End of Term AnalystDescription -Job Summary This role is responsible for owning moderately complex operational processes collaborating with stakeholders to improve processes and maintaining accurate documentation The role implements quality control measures generates comprehensive reports and provides recommendations for enhancements The role focuses on customer satisfaction evaluates technology solutions and participates in training programs to develop expertise in relevant areas Responsibilities Owns a moderately complex operational process such as configuration quote deal coordination bid management margin analysis Customer Resource Management revenue recognition invoicing or organizational sales reporting Collaborates with various stakeholders including cross-functional teams and external partners to align processes with organizational goals Maintains and updates process documentation including standard operating procedures SOPs to ensure accuracy and consistency Implements quality control measures conducts audits and monitors key performance indicators KPIs to maintain high process standards Generates comprehensive reports on process performance and communicates findings and recommendations to senior management Provides input and recommendations for process enhancements automation and optimization to drive efficiency and productivity Addresses and resolves moderately complex operational issues and escalations ensuring minimal disruption to business operations Focuses on enhancing customer satisfaction by improving processes that directly impact the customer experience Evaluates and recommends technology solutions to enhance operational processes and support digital transformation efforts Develops expertise in relevant areas stays updated on industry trends and participates in training and skill development programs Education Experience Recommended Four-year or Graduate Degree in Sales Marketing Business Administration or any other related discipline or commensurate work experience or demonstrated competence Typically has 2-4 years of work experience preferably in sales operations management project management process improvement or a related field or an advanced degree with little or no work experience Preferred Certifications Certified Sales Operations Professional CSOP Knowledge Skills Accounting Agile Methodology Auditing Automation Business Operations Business Process Business Requirements Change Management Continuous Improvement Process Data Analysis Finance Key Performance Indicators KPIs Lean Manufacturing Lean Six Sigma Process Improvement Project Management SAP Applications Six Sigma Methodology Supply Chain Workflow Management Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact Scope Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input Complexity Responds to routine issues within established guidelines Disclaimer This job description describes the general nature and level of work performed in this role It is not intended to be an exhaustive list of all duties skills responsibilities knowledge etc These may be subject to change and additional functions may be assigned as needed by management Job - Sales OperationsSchedule - Full timeShift - No shift premium India Travel -Relocation -Equal Opportunity Employer EEO -HP Inc provides equal employment opportunity to all employees and prospective employees without regard to race color religion sex national origin ancestry citizenship sexual orientation age disability or status as a protected veteran marital status familial status physical or mental disability medical condition pregnancy genetic predisposition or carrier status uniformed service status political affiliation or any other characteristic protected by applicable national federal state and local law s Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested This information is provided voluntarily The information obtained will be kept in strict confidence If youd like more information about HPs or your EEO rights as an applicant under the law please click here