▷ 15h Left: Regional Lead

2 weeks ago

Bangalore Karnataka, India Paytm Full time

Paytm Travel is on a mission to be the most trusted and customer-centric travel platform in India We re already among the top 3 players in the bus ticketing space and are rapidly expanding our partner ecosystem across states We re looking for a high-energy data-driven professional to lead our regional supply partnerships and shape the next phase of growth Role Overview As the Regional Lead you will be responsible for managing and growing Paytm s relationships with State Road Transport Corporations RTCs and private bus operators in your assigned region You will drive strategic partnerships ensure competitive supply availability and take end-to-end ownership of regional revenue pricing health and operational performance Key Responsibilities Partnership Supply Management Build maintain and expand strong working relationships with RTCs and top private operators in the region Onboard new operators and ensure digital adoption of Paytm Travel tools and dashboards Negotiate commission structures payout terms and commercial agreements aligned with platform objectives Revenue Performance Management Own and drive revenue targets load factors and seat fill rates for your region Collaborate with central pricing and analytics teams to implement dynamic pricing strategies Track revenue leakage cancellations and penal charges work with operators to resolve issues Market Competition Analysis Regularly benchmark fares seat inventory and operator quality against regional competitors Provide actionable insights on price trends route-level demand patterns and consumer behavior Recommend product UX changes based on feedback from operators and market observations Operational Excellence Monitor SLA adherence on seat confirmations refunds and cancellation handling Collaborate with customer support and tech teams to address escalations and resolve partner issues Run regular health checks and audits on partner performance and NPS metrics What We re Looking For 5-10 years of experience in bus ticketing logistics e-commerce or B2B travel partnerships Prior experience working with state transport corporations or regional aggregators is a strong plus Strong commercial acumen with negotiation experience Data-savvy Comfortable working with dashboards Excel and BI tools to derive insights Deep understanding of regional travel patterns fares and operational intricacies Excellent communication skills in English and the local regional language Willingness to travel extensively across the assigned territory Why join us 1 A collaborative output-driven program that brings cohesiveness across businesses through technology 2 Improve the average revenue per use by increasing the cross-sell opportunities 3 A solid 360 feedback from your peer teams on your support of their goals 4 Respect that is earned not demanded from your peers and manager Compensation If you are the right fit we believe in creating wealth for you With enviable 500 mn registered users 21 mn merchants and depth of data in our ecosystem we are in a unique position to democratize credit for deserving consumers merchants - and we are committed to it India s largest digital lending story is brewing here It s your opportunity to be a part of the story

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