Manager - Marketplace (gift Card)
2 weeks ago
Our Story So Far Fourteen years back Lenskart was started by a 26-year old entrepreneur - because he wanted to solve the problem of preventive blindness We had humble beginnings - we spread awareness about eyecare we took orders for eyeglasses online and shipped them to customers from a warehouse that was the size of a modern-day conference room As of today little by little Lenskart has served 40 Million people across the globe - helping them see better and lead better quality lives Simultaneously weve also built ourselves up to be Asias largest eyewear company We have 10 000 Lenskartians worldwide more than 1500 Omni channel stores across 175 cities in India Singapore and Dubai and cut to 2022 - we are shipping a pair of eyewear every 2 5 seconds from the worlds most automated eyewear factory In 2022 Lenskart partnered with Owndays and took a majority stake in the Japanese-owned eyewear player that has a deep presence in Asia With this partnership we have added an additional 400 stores and extended our reach to 13 countries Our Key Investors Softbank ADIA Kedaara Capital Steadview Capital Premji Invest Temasek Holding KKR Alpha Wave Ventures Bay Capital You In Our Next Chapter We ve come a long way but we re not there yet Good is not good enough you ll hear Lenskartians say that often Our aim is to serve One Billion eyes by 2025 globally And in this journey we want to go beyond vision correction to transform the way people see and experience the world Thats our new purpose - and we can only get there through cutting-edge technology and exceptional people We are looking for a strategic and results-driven Gift Card Manager to oversee the development implementation and optimization of our gift card program This role will be responsible for driving revenue through gift card sales expanding distribution channels managing third-party partnerships and enhancing customer experience across physical and digital platforms Job responsibilities xe2x97x8fStrategy Planning Develop and execute the overall gift card strategy aligning with company goals and seasonal campaigns xe2x97x8fProgram Management Manage end-to-end operations of the gift card program including product lifecycle pricing promotions and compliance xe2x97x8fSales Partnerships Identify and build relationships with third-party distributors retail partners and B2B clients to grow gift card sales and reach xe2x97x8fPerformance Tracking Analyze sales data customer behavior and redemption patterns to generate insights and optimize performance xe2x97x8fMarketing Collaboration Work closely with marketing and digital teams to promote gift cards across all channels including online in-store email and social media xe2x97x8fTechnology Innovation Collaborate with product and IT teams to enhance the digital gift card experience and integrate new technologies e g mobile wallets QR codes xe2x97x8fCustomer Support Experience Ensure a seamless user experience and resolve customer issues in coordination with support teams xe2x97x8fBudget Management Manage budgets and forecasts for the gift card program ensuring profitability and cost control We started with the aim to disrupt eyewear every step of the way and today we stand as Indias Biggest Eyewear Brand and now have a global footprint across South East Asia Middle East and Japan We constantly raise the bar on our consumer experience and keeptalent diversity and density at the center to help us achieve the xe2x80x98unexpected Join the Revolution at Lenskart today
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