Data Analyst

Company Description Unotech Global is dedicated to solving real-world problems through innovative AI-driven solutions. Our company specializes in Artificial Intelligence applications across various fields, including IoT, E-Commerce, Digital Media, Business Intelligence, Marketing & Advertising, and Customer Service. We serve clients ranging from businesses to governments worldwide. Job Title: Data Analyst (E-Commerce) Location: [Remote] Type: Contract Experience: 4-6 years About the Role As an eCommerce Data Analyst, you'll have the opportunity to make a significant impact by providing actionable insights that drive business decisions. You are passionate about data, have mastered using it to take an advisory approach, and thrive in a business where the data you share helps support business objectives. You hold a strong understanding of data sources, their structures, how the data flows, and where improvements could be made. You'll work in a dynamic environment where your contributions directly influence the success of our eCommerce business. This role offers growth potential, the chance to work with a driven and collaborative team, and the opportunity to develop your skills in a rapidly evolving field. You'll be at the center of our efforts to optimize customer experiences, increase sales, and achieve our ambitious growth goals. Key Responsibilities - Data Analysis & Reporting: Collect, analyze, and interpret data from various sources (e.g., web analytics, sales data, customer behavior) to generate actionable insights and recommendations. - Performance Monitoring: Monitor key performance indicators (KPIs) for eCommerce activities, including conversion rates, customer acquisition costs, average order value, and more. - A/B Testing: Design, execute, and analyze A/B tests to optimize website performance, user experience, and marketing campaigns. - Data Visualization: Create dashboards, visualizations, and reports to communicate findings to stakeholders and support data-driven decision-making. - Customer Insights: Analyze customer data to understand behavior patterns, segment customers, and provide insights for targeted marketing and personalization strategies. - Market & Competitor Analysis: Conduct analysis of market trends and competitor performance to inform strategy and identify opportunities for growth. - Collaboration: Work closely with the eCommerce, marketing, and product teams to align data insights with business objectives and drive cross-functional projects. - Data Integrity: Ensure the accuracy, consistency, and security of data across all eCommerce systems. Document the flow of transactional and master data between systems to ensure a single source of truth of data and to identify inconsistencies. Make recommendations on appropriate data flows and input controls for key master data (customer and products data) Required Skills & Qualifications - Educational Background: Bachelor’s degree in Data Science, Statistics, Business Analytics, Marketing, Computer Science, or a related field is preferred, but if you have mastered data without the degree and you meet the remaining requirements, apply. - Experience: 2+ years of experience in data analysis within eCommerce (4-6 years of overall experience) - Technical Skills: Proficiency in data analysis tools and software: - SQL - Advanced Excel - Tableau or similar - Data Architecture: Understanding of data design, database schemas, data flows/ETL, and storage best practices. - Analytical Thinking: Strong analytical and problem-solving skills, with the ability to translate complex data into clear insights and actionable strategies. - Attention to Detail: High level of accuracy and attention to detail in managing and analyzing data. - Communication Skills: Excellent written and verbal communication skills, with the ability to present data insights to both technical and non-technical stakeholders. - Collaboration: Ability to work effectively in a team environment, collaborating with various departments to achieve shared goals. - Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a strong desire to continuously learn and improve. Nice to have: - Experience with eCommerce platforms (e.g., Magento, Shopify, BigCommerce) - Google Analytics experience Certifications: Relevant certifications in data analytics or digital marketing are advantageous. Programming: Experience with programming languages such as Python or R for data analysis is a plus. What We Offer - Remote work flexibility and a strong data-driven culture - Competitive salary and performance incentives How to Apply: Please submit your resume and portfolio (via or email). You may email your most recent Resume' at hr@unotechglobal.com