Installation Technician

3 weeks ago

Bengaluru India DGTRONIX TECHNOLOGIES (P) LTD Full time

Job Description A CCTV, networking, and EPABX installation technician is responsible for installing, configuring, maintaining, and troubleshooting CCTV surveillance systems, network infrastructure, and EPABX (Electronic Private Automatic Branch Exchange) telecommunication systems. The role requires both technical and interpersonal skills to meet customer requirements at various sites. Key Responsibilities - Install and configure CCTV systems, including cameras, DVRs/NVRs, and related software. - Set up and lay networking cables, ensuring proper connectivity for security and telecommunication devices. - Install and commission EPABX systems, conduct wiring, connect extensions, and ensure proper functioning. - Perform site surveys to determine optimal placement for CCTV cameras and network/EPABX components. - Test hardware before, during, and after installation to resolve any technical issues promptly. - Conduct maintenance and repairs, upgrade systems as needed, and replace faulty components. - Document work performed, including system configurations and maintenance logs. - Educate customers on operation, warranty, and recommended maintenance of installed systems. Essential Skills and Qualifications - Technical knowledge of CCTV equipment, networking standards (LAN, IP configurations), and EPABX systems. - Familiarity with electrical wiring, cabling standards, and safety protocols. - Ability to troubleshoot and resolve technical faults swiftly. - Good communication, problem-solving ability, and a strong customer service mindset. - Typically requires a diploma in electronics, communication, or a related field. Personal Attributes - Patience and attention to detail are important for installation accuracy and handling customer concerns. - Willingness to travel to various client locations for installation and service work. - Ability to work both independently and within a team, often under time constraints. This comprehensive role is crucial for security, communication, and operations in various organizations, ensuring smooth functioning of surveillance and telecommunication systems.

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