▷ Only 24h Left Forward Deployed Engineer

To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Software Engineering Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce About Salesforce We re Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze new trails and connect with customers in a whole new way And we empower you to be a Trailblazer too driving your performance and career growth charting new paths and improving the state of the world If you believe in business as the greatest platform for change and in companies doing well and doing good - you ve come to the right place About the Role We are seeking an Forward Deployed Engineer - Deployment Strategist a pivotal hybrid role leveraging technical expertise and strategic problem-solving to deploy AI-powered solutions on Salesforce focusing on business impact and adoption This trusted advisor role bridges customer needs with product innovation for long-term success and value realization The Deployment Strategist will lead a peer group of FDEs overseeing deployments fostering collaboration setting goals and addressing challenges They will also connect customer needs with product development offering field insights to influence enhancements and accelerate the product roadmap ensuring the Agentforce platform remains at the forefront of AI solutions A successful Forward Deployed Engineer - Deployment Strategist will deeply understand our customers most complex problems crafting and deploying innovative impactful solutions that leverage our Agentforce platform and beyond Your Impact Strategic Solution Architecture Design Lead the analysis design and hands-on solutioning of intelligent AI-powered agents within Salesforce environments leveraging Agentforce Data Cloud Flow Lightning Web Components LWC Apex and Salesforce APIs Synthesize complex business challenges into clear actionable technical requirements and strategic deployment plans AI Data Mastery for Impact Own the end-to-end data landscape designing robust data models building efficient processing pipelines and establishing seamless integration strategies Apply advanced AI orchestration frameworks LLM integration and prompt engineering techniques to build sophisticated production-ready conversational AI solutions that optimize data for AI applications Full-Lifecycle Deployment Optimization Oversee the successful deployment of solutions ensuring flawless integration with existing customer infrastructure Continuously monitor performance identify bottlenecks and implement optimizations for long-term reliability scalability and security including building guardrails to govern agent behavior Entrepreneurial Execution Rapid Prototyping Operate with a get-things-done mindset focusing on rapid prototyping iterative development and quick delivery of impactful solutions Thrive in dynamic ambiguous environments adapting swiftly to evolving customer priorities and technical challenges Trusted Technical Strategic Partner Embed deeply with client teams from analysts to C-suite executives to truly grasp their operational challenges and strategic goals Act as a primary technical advisor providing expert guidance and presenting results and proposals that drive measurable value and adoption Product Evolution Feedback Loop Serve as a vital feedback loop between customers and internal product engineering teams Field observations will directly influence future product enhancements help shape the strategic direction of our platform and contribute to broader scalable product improvements Business Process Transformation Analyze existing business processes and identify opportunities for automation and enhancement through intelligent agents guiding customers through process transformation and reengineering Team Leadership in Deployment Execution Lead a group of peers in the execution of deployment initiatives providing technical guidance fostering collaboration and ensuring successful project delivery against strategic objectives Required Qualifications 5 years of hands-on solutioning experience including design implementation and testing of cloud-based technologies and architecture principles with a proven track record of end-to-end delivery of high-quality scalable production solutions Understanding of the Salesforce platform and ecosystem including Flow Lightning Web Components LWC and Salesforce APIs Hands-on experience building solutions with AI LLM technologies Experience in data modeling processing integration and analytics with proficiency in data platforms e g Salesforce Data Cloud Snowflake Databricks Exceptional ability to confront open-ended problems in unstructured ambiguous environments demonstrating a curious analytical and solution-oriented approach Demonstrated entrepreneurial spirit a get-things-done attitude and a relentless focus on fast delivery and measurable customer impact Excellent collaboration and communication skills written and verbal with the ability to explain complex technical concepts to non-technical stakeholders and C-suite executives and translate business needs into technical requirements Proven team leadership experience Prior customer-facing experience in a technical implementation or consulting role acting as a trusted technical advisor Ability to travel 25-50 of the time as needed to customer sites Preferred Qualifications Experience with Salesforce Data Cloud and or Agentforce platform Experience developing conversational AI solutions within regulated industries or highly sensitive environments e g healthcare finance Proficiency in one or more programming languages e g JavaScript Java Python Apex Salesforce platform certifications e g Administrator Platform Developer I II Architect Data Cloud Consultant Agentforce Specialist Knowledgeable across Salesforce CRM Service Sales and Marketing Clouds Experience with AI ML concepts beyond LLMs such as natural language processing Bonus points for experience deploying solutions in customer environments e g custom scripts middlewares internal APIs Unleash Your Potential When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love Apply today to not only shape the future but to redefine what s possible for yourself for AI and the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education