Outbound Sales Telecaller Jobs Opening in Staford School at LucknowLess
2 weeks ago
Position Overview We are seeking an experienced Tele-Counsellor with 2–3 years of proven expertise in handling inbound/outbound calls, providing guidance to customers, and converting inquiries into successful outcomes. The role involves understanding customer needs, offering accurate information, and maintaining a high level of service quality over phone and digital channels. Key Responsibilities Handle inbound and outbound counselling calls professionally and efficiently. Provide detailed information about courses/services/products as per company requirements. Understand customer needs and recommend suitable solutions. Maintain accurate records of leads, follow-ups, and customer interactions in CRM. Convert qualified leads into admissions/sales/registrations (as applicable). Follow up with potential customers to ensure closure. Meet weekly and monthly targets for call volume, conversions, and follow-ups. Address customer queries and escalate cases when required. Maintain confidentiality and adhere to organizational policies. Participate in training sessions to improve product knowledge and counselling skills. Required Skills & Qualifications 2–3 years of experience as a Tele-Counsellor / Telecaller / Customer Support Executive. Strong communication skills in English and local languages. Ability to handle high-volume calling and manage time effectively. Good listening skills and customer service orientation. Familiarity with CRM or lead-management systems. Persuasive and confident with a customer-first approach. Ability to work in a target-driven environment. Preferred Qualifications Experience in education/edtech Graduation in any discipline. Basic computer proficiency (MS Office, email, CRM tools).More information about this Outbound Sales Telecaller JobPlease go through the below FAQs to get all answers related to the given Outbound Sales Telecaller jobWhat are the job requirements to apply for this Outbound Sales Telecaller job position? Ans: A candidate must have a minimum of 1 to 2 year experience as an Outbound Sales Telecaller What is the qualification for this job? Ans: The candidate can be a Graduate from any of the following: B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate What is the hiring Process of this job? Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.This Outbound Sales Telecaller is a work from home job? Ans: No ,its not a Work from Home Job. How many job vacancies are opening for the Outbound Sales Telecaller position? Ans: There are immediate 1 job openings for Outbound Sales Telecaller in our Organisation. B.Arch, B.Com, B.Pharm, BA, BBA/BBM, BCA, BDS, BE/B.Tech, BEd, BHM, BSc, BVSc, CA, CS, ICWA, LLB, MBBS, B.Design, B.FashionTech, BFA, BAMS, BHMS, B.P.Ed, B.F.Sc(Fisheries), BSW, BACHELOR OF MUSIC, BBS, BFA, BLT, BNYS, BPT, BUMS, DA, DFM (FORENSIC), DM, DOMS (OPTHOLMOLOGY), ANM, B PEd, B Plan, B Voc, BCJ, BHA, BBT, BLS, BNg, BPA, BPH, BTA, BTH, BTTM, BVA, BVSc and AH, D Ed, D Pharma, BFT, BMS, Other Graduate
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Lucknow, Uttar Pradesh, India Staford School Full timeLead HR operations for multiple preschools and K–12 schools. Handle recruitment, policy, training, compliance, performance, and engagement. Ensure smooth HR functioning aligned with Staford Group's education vision and values. Required Candidate profileMBA/PG in HR with 7–12 yrs experience, preferably in schools. Strong in recruitment, training,...
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