Customer Support Executive
2 days ago
Job Description Position: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to 6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams to take control of spending and manage cash flow more efficiently. Role Summary We are seeking a Customer Support Executive who is empathetic, solution-driven, and an excellent communicator. You'll be part of a collaborative support team providing high-quality assistance to global customers, particularly in North America, the UK, and Australia. Key Responsibilities - Take full ownership of customer queries and ensure timely resolution. - Provide support via phone, email, and live chat. - Troubleshoot both technical and non-technical issues. - Escalate unresolved concerns to relevant internal teams. - Collaborate with QA and Engineering to investigate bugs and keep users updated. - Track and act upon customer feedback. - Create and maintain a knowledge base of solution articles. - Identify opportunities for product improvement and share insights with the product team. Required Qualifications - Graduate in any discipline. - 1+ years of customer support experience, preferably serving clients in international markets (North America, UK, Australia). - Excellent verbal and written communication skills in English. - Self-motivated, quick learner with strong problem-solving skills. - Willingness to work night and early morning shifts (rotational). Good to Have - Experience with SaaS-based platforms. - Familiarity with support tools like Zendesk, Freshdesk, Intercom. - Experience with Jira or similar ticketing/bug tracking systems. - Ability to simplify complex technical issues for customers.
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Customer Support Executive
5 days ago
India PPStack Full timeJob Description Company Description PPStack is a global EdTech brand dedicated to transforming education by delivering innovative, AI-powered learning solutions and career-oriented training. We empower students, professionals, and organizations with skills and tools essential for thriving in the digital age. Our cutting-edge offerings include e-learning...
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Customer Support Executive
2 weeks ago
, India, IN Jay Maharaj Software Consulting Pvt. Ltd. Full timeRole DescriptionThis is a full-time on-site role for a Technical Customer Support Executive at Jay Maharaj Software Consulting Pvt. Ltd. in Ahmedabad. The Customer Support Executive will be responsible for providing online support, customer service, technical support, and ensuring customer satisfaction on a day-to-day basis.Please Note: Only freshers are...
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Customer Support Executive
5 days ago
India Hireologist Full timePosition: Customer Support Executive Location: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable) About the Company The co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance...
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Customer Support Executive
3 weeks ago
India Expert Law Full timeCompany Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency,...
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Customer Support Executive
3 weeks ago
India Expert Law Full timeCompany Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency,...
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Customer Support Executive
3 weeks ago
India Expert Law Full timeCompany Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency,...
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Customer Support Executive
5 days ago
India Hireologist Full timePosition: Customer Support ExecutiveLocation: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable)About the CompanyThe co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams...
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Customer Support Executive
2 days ago
india, IN Hireologist Full timePosition: Customer Support ExecutiveLocation: Remote/Rotational Shifts Experience: 1+ Years Salary: Up to ₹6,00,000 per annum (Negotiable)About the CompanyThe co. fast-growing SaaS company focused on helping small and medium-sized businesses (SMBs) streamline their finance operations. Our integrated purchasing and invoicing platform empowers finance teams...
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Customer Support Executive
1 week ago
India Hirenza Full timeJob Description About The Company Jay Maharaj Software Consulting Pvt. Ltd. is a leading technology solutions provider dedicated to delivering innovative software products and services to clients across various industries. Established with a vision to empower businesses through cutting-edge technology, the company specializes in software development, IT...
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Customer Support Executive
4 weeks ago
India MTechZilla Full timeJob Description This is a remote position. We are looking for a motivated and customer-centric Customer Support Executive to join our team at MTechZilla. In this role you will be the voice of our clients customers - helping to solve issues quickly, accurately and with great empathy. You will work across phone, email and chat channels, collaborate with...
