Director

1 week ago

Bengaluru India HCLTech Full time

Job Description IJP: DU Head Automotive vertical Location: Bangalore Qualification: BE/ME/MBA Designation: Director | Sr. Director Experience: 22+years (10+yrs in managing large delivery teams / delivery units) Roles and Responsibilities of Offshore Delivery Head: - Manage vertical Delivery Unit (DU) consisting of multiple Accounts units and manage 200-1000 employees, from a program's delivery, people, financial and operational aspects - Manage the budget P&L and Responsible Revenue & Margin for the Delivery Unit - Manage & grow the assigned Delivery Unit through delivery of portfolio of programs / projects in the service area and enhancement of service offerings - Strategize and ensure creation of mechanisms, processes, etc. to enable the delivery of programs / projects across various time zones - Drive high customer satisfaction scores, operational margins and other goal matrix parameters - Drive propositions and work with Sales proactively to create and win business - Ensure that industry trends and developments are analyzed and solutions and IP's relevant to the service area are developed to enable solution led services - Build and mentor teams and thereby enhance competencies to ensure organizational leadership in the service area - Drive delivery excellence in the vertical leveraging organizational level quality initiatives - Drive value creation in the assigned vertical - Collaborate with different service lines to provide End to End offerings and enhanced delivery experience Specific competencies - Experience in managing delivery programs in Embedded product/software development or Mechanical development projects for Automotive OEMs or Tier 1suppliers - Experience in Automotive Electronics domain is added advantage - Experience in managing Automotive Truck and Commercial Vehicles team for OEMs and Tier 1 - Experience in Engineering services organizations managing mechanical, embedded delivery - Work closely with both internal & external stakeholders for driving growth and delivery excellence. - Self-driven with an interest to identify and improvise business processes - Excellent articulation and interpersonal skills. - Strong Stakeholder Management experience - Excellent silks in managing customers and teams with diverse culture - Accountable for all Services lines within the DU - Participate in customer escalation meetings, strategy discussions, RFP defense, sales-delivery planning meeting, etc. - Responsible for building Technical relationship with the customer - Responsible for people management support of onsite resources - Works closely with Sales team to identify opportunities for EN and NN business growth, Proposal presentations jointly with sales. - Responsible for the Account ACSAT and Value creation - Analyze the Automotive Industry demands, and related emerging technologies. - Maintain regular contact with existing clients, discuss on pain-points and solution aspects, ramp-up propositions

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