Associate

3 weeks ago

Mumbai, India WNS Full time

Hiring at WNS Hiring Alert | Immediate Requirement - Customer Support Representative (Email Process) for an International Airlines. Walk-in drive on 29th Oct Wednesday from 12pm-3pm at WNS, 6th Floor, Centaurus, Hiranandani Estate, Thane West, Mumbai. We are looking for freshers as well as experienced candidates with Excellent English Communication & Email drafting skills. Role: Email Process Associate Location: Vikhroli West Mumbai (Work from Office) Shift: Rotational shifts with 1 rotational week off Pick up & Drop facilities provided Key Responsibilities: Draft professional emails to resolve customer queries and complaints. Deliver exceptional customer service while handling sensitive issues. Ensure prompt and accurate resolution of customer concerns in line with airlines service standards. Required Skills: Graduate Freshers or experienced in customer service email process. Excellent written and verbal communication skills. Strong email drafting and comprehension abilities. Customer-centric approach with problem-solving mindset. To meet- HR Reeya Shere Contact: 7738010127 Email: reeya.shere@wns.com Please mention Reeya Shere as your reference.

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