Strategic Account Manager

2 weeks ago


Ahmedabad, Gujarat, India Bacancy Technology Pvt Ltd Full time

Job Title Strategic Account ManagerCompany Bacancy TechnologyLocation AhmedabadExperience 3 years in strategic account managementJob Overview - As a Strategic Account Manager at Bacancy Technology you will be responsible for nurturing and expanding relationships with key clients to drive business growth - You will collaborate with cross-functional teams to ensure client satisfaction identify opportunities for upselling and contribute to the overall success of Bacancy Technology Key Responsibilities Client Relationship Management - Build and maintain strong long-lasting relationships with key clients - Understand client needs and objectives and proactively address their concerns - Serve as the main point of contact for clients ensuring a high level of customer satisfaction Account Growth and Expansion - Identify and pursue opportunities for upselling and cross-selling Bacancy Technology s services - Develop account expansion strategies to increase revenue and profitability - Collaborate with the sales team to generate new business within existing accounts Strategic Planning - Develop and implement strategic account plans aligned with Bacancy Technology s business objectives - Analyze market trends and competitor activities to identify potential opportunities and challenges - Work with clients to understand their business goals and align Bacancy Technology s offerings accordingly Collaboration with Cross-functional Teams - Liaise with project managers delivery teams and other departments to ensure successful project delivery and client satisfaction - Coordinate with the marketing team to create targeted campaigns and promotional activities for strategic accounts Performance Monitoring and Reporting - Monitor key account metrics such as customer satisfaction revenue growth and retention - Prepare regular reports for internal stakeholders on the status of strategic accounts Qualifications and Skills - Bachelor s degree in Business Marketing or a related field - Minimum of 3 years of experience in strategic account management within the technology industry - Excellent verbal and written communication skills - Ability to effectively communicate with both technical and non-technical stakeholders - Strong analytical and problem-solving skills - Ability to analyze data and market trends to make informed decisions- Proven ability to work collaboratively with cross-functional teams- Ability to adapt to a fast-paced and dynamic work environment ref updazz com



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