Credit Collections Manager 3 Days Left

3 weeks ago


Mumbai, Maharashtra, India KnowledgeWorks Global Ltd. Full time
Credit & Collection Manager:

- Manage the overall Credit and Collections function for the Client, including staff management of offshore resources and customer master data maintenance.
- Monitor each major AR portfolio for non-payment, delayed payments, and other irregularities that directly impact cash flow and DSO.
- Resolve disputed and aged balances in a timely manner.
- Set up customers on payment plans, send final demand letters, and manage accounts sent to collection agencies.
- Support the legal team on bankruptcy claims and filings.
- Interact with other internal departments regularly to provide the highest level of customer service.
- Design and implement processes to bring slow-paying customers into compliance with their payment terms.
- Run month-end aging reports for finance and advise on allowance for doubtful account reserves needed.
- Evaluate credit limits and payment terms for new and existing customer accounts according to established guidelines.
- Additional duties as required by the leadership team.
- Must have experience to work with overseas client (US/UK)

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