[04/11/2025] Jewellery Consultant

2 days ago

Mumbai, India Caratlane Full time

Job Description Eligibility Criteria - Education, Certificate - (Relevant education, achievement & certification) - Bachelor degree from a reputed university/college - MS Office & proficiency in excel is a must Knowledge (knowledge gained in the past relevant to this requirement) - Knowledge of handling Retail Store Operations - Selling & customer service - Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage - MIS Reporting Skills - (Specific job skills required for this job) - Communication- Excellent spoken & written communication skills in English & regional language - Computer operating knowledge - Good knowledge of Point of Sale system (POS)/ERP/SAP - Excellent in Excel / spreadsheet Experience - (Specific type or amount of experience) - Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager/Store Manager. Preferably with an established Retail Brand - Experience in handling customer queries & grievance handling Suitability Criteria - Success Behaviors - (Traits like interpersonal skills etc.) - Enthusiastic - Selling(Passion to Sell) - Interpersonal Skills - Influencing - Analytical - Pressure tolerance - Handles conflict - People oriented - Problem solving - Strong Team Player - Warmth / empathy - Organized - Willing to take Ownership - Research / Learning - Travel Willingness (Preference / Values / other requirements) - Ability to work under a flexible schedule, including evenings and weekends. - Extended working hours during festive and season times - Shift timing - 9 hours with strict adherence

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