Sr Manager, It Professional Services Vendor Management

Job Summary A qualified candidate who can manage contract and supplier management Supplier governance and stake holder management An ideal candidate should possess required soft skills like presentation skills data analytical skills etc Key Responsibilities Contract Supplier Management Tracking and reporting of all the Bank s technology Professional Services contracts and suppliers working in collaboration with stakeholders Develop and manage relationship of strategic vendors that deliver IT Professional services to the Bank which may involve cross-functional teams and multiple lines of business Act as the primary liaison between strategic suppliers and the bank - facilitate meetings and communications between vendors and stakeholders to drive the best outcome for the Bank Ensure effective and efficient management of vendors and contracts through proactive engagement and on-going management and segmentation of contracts to enable implementation of key controls risk mitigation and performance management in accordance to the service levels and contractual terms and conditions Preparation and review of Supplier Tear Sheet to be used by senior leadership team members when meeting with suppliers Support business efficiency programmes cost savings initiatives and other contract or supplier rationalisation as part of transformation or continuous improvement to drive best value for the service To ensure that all arrangements supported by the team conform to Group Key Risk Owner Standards as defined in the Third-Party Risk Management Standards Support all audits internal external regulatory reviews and assist Risk and Compliance teams to follow-up on audit observations for closure in a timely manner Adherence to the group Third Party Risk Management policies and standards throughout the lifecycle of vendor contracts Stakeholder Management Coordinate and execute programmes and procedures to ensure proper documentation is completed and implemented for high criticality contracts in adherence to the Bank s policies on vendor risk management and to meet regulatory requirements e g annual due diligence compliance audits etc Provide guidance and assistance on interpretation of contractual clauses and obligations as required by the business Management and reporting of compliance to contract milestones Work closely with the Contract Manager or service owner s to address the supplier issues if the agreed deliveries are not met as per the terms of the contract Manage the contract change procedures interfacing with Global Supply Chain Management and Group Legal as necessary Collaborate with Global Category Managers for negotiation and extension or renewal of the current contracts and its volume-dependent price elements Monitor delivery of contractual obligations working with Supply Chain Management Legal Compliance and other SCB functions as appropriate to resolve commercial disputes and settlements relating to the contracted scope via commercial governance Supports delivery of contract management as required in governance meetings providing contract management-related tracking measurement and dashboard consolidations liaising with financial team for financial reporting matters Coordinating involvement of Supply Chain Management or legal counsel as directed monitoring and seeking ways to improve team efficiency effectiveness and impact recording ideas for improving processes and procedures and interacting with and directing day-to-day contract related delivery issues Skills and Experience Experience - 8 to 10 years with Commercial Finance Sales Procurement Supply Chain Contract Management and or IT project delivery background with proven track record of managing IT contracts or suppliers Excellent communicator both written and verbal Experience in stakeholder management internally and externally with suppliers in complex business environment Good commercial acumen and negotiation skills to influence and align demands drive change and deliver the results High integrity self-motivated and ability to identify problems contribute propose solutions and follow-up diligently towards resolution Team player and able to learn quickly and work effectively across multiple organisations in a global team Sound knowledge of technology sourcing and contracting methodology Demonstrate strong knowledge of Microsoft Office tools SharePoint Preferably with some level of familiarity with IT environment emerging technologies and IT standards policies and procedures and project management framework Able to perform analysis and reports and develop plan to address challenges opportunities and synergies with a strategic mindset for the various lines of business as an Enterprise Third Party Risk management skills Role Specific Technical Competencies IT and Non IT Contract Management Supplier Governance and Performance Management Stakeholder Management Third Party Risk management Microsoft Office Specifically Excel SharePoint Qualifications Desired education - bachelor s degree in business administration Finance Information Technology Engineering or related field Masters preferable About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 27019