Customer Service Representative

2 weeks ago


India Senses Full time
Job Description

Company Description

Senses is a men&aposs clothing brand that offers timeless style and quality craftsmanship. Our collection of T-shirts, flousers, and polos are designed to meet the needs of today&aposs modern man, combining classic elements with contemporary flair. Made from premium materials, our products feature tailored fits to ensure comfort and confidence for any occasion. Join our community of discerning men who value quality, sophistication, and effortless style.

Role Description

This is a full-time, on-site role for a Customer Service Representative located in Parel. The Customer Service Representative will handle day-to-day tasks such as providing customer support, ensuring customer satisfaction, addressing customer inquiries, managing customer experiences, and maintaining a high level of customer service. The role involves assisting customers through various communication channels and resolving any issues they may encounter.

Qualifications

- Customer Service, Customer Support, and Customer Service Representatives skills
- Experience in ensuring Customer Satisfaction and managing Customer Experience
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Previous experience in the retail or fashion industry is a plus
- High school diploma or equivalent; additional certification in customer service is a plus

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