▷ 15h Left: Trainer

4 days ago

Gurugram Gurugram India NAZZTEC Full time

Job Description

Job Title: Trainer 2

Location: Gurgaon

Experience Required: 3 Years

Education: Graduate in B.Pharm / M.Pharm

Role Overview:

As a Trainer 2, you will be responsible for delivering impactful training sessions, equipping new hires and existing employees with the skills, knowledge, and confidence required to perform successfully. You will facilitate learning in classroom and practical environments, ensure effective transition from training to production, and collaborate with cross-functional teams to enhance training effectiveness.

Key Responsibilities:

- Provide functional direction to agents within the training environment, including progress monitoring, coaching, feedback, and readiness assessments.
- Deliver training using effective facilitation and presentation skills, leveraging creative and accelerated learning techniques.
- Prepare and present engaging training materials through classroom instruction, hands-on demonstrations, and supporting activities.
- Ensure achievement of individual and team training performance metrics.
- Partner with Operations to support smooth transition of agents from training to production, ensuring competency standards are met.
- Maintain updated product knowledge by taking calls, attending client meetings, and conducting side-by-side observations.
- Facilitate consistent communication with managers, peers, and clients to ensure alignment on training goals.
- Collaborate with Instructional Design team in developing training content and materials for multiple delivery modes (classroom, computer-based, written job aids).
- Evaluate training program effectiveness through feedback mechanisms such as surveys, interviews, and focus groups, and recommend improvements.
- Recommend curriculum modifications to Training Manager/Supervisor based on feedback and Training Needs Analysis.
- Stay updated with organizational changes, product/service updates, policies, and processes, contributing to a culture of continuous learning.

Key Skills & Knowledge:

- Bachelor's degree (B.Pharm/M.Pharm preferred) with 24 years of relevant training experience.
- Strong facilitation and presentation skills with proven knowledge of training methodologies.
- Excellent communication skills (both written and verbal).
- Proficiency in Microsoft Office applications.
- Ability to multi-task, prioritize effectively, and deliver within timelines.
- Self-starter with a sense of urgency, able to perform well under pressure.
- Strong attention to detail, professionalism, and relationship-building skills.
- Problem-solving mindset with the ability to analyze and apply standard procedures.
- Ability to work independently with moderate guidance while building domain expertise.

  • 15h Left! Billing Associate

    2 weeks ago

    Gurugram, India Ankura Full time

    Job Description Ankura is a team of excellence founded on innovation and growth. Ankura At Ankura, our culture thrives on collaboration and connections, fostering an environment where team members are encouraged to engage and innovate together. We prioritize presence and engagement, ensuring that every individual feels connected and valued within our...

  • Process Trainer

    2 weeks ago

    Bengaluru, India Radical Minds Technologies Pvt. Ltd. Full time

    Job Description Company Description Radical Minds leverages its highly qualified and experienced professionals across offshore, near-shore, and onshore locations to address present and future challenges for its clients. The company delivers comprehensive client solutions from a global delivery network, meeting business objectives, cultural and language...

  • ▷ [3 Days Left] WebFlow Freelancer

    2 weeks ago

    India INDIC EMS Electronics Pvt. Ltd. Full time

    INDIC EMS Electronics Pvt. Ltd. needs a Webflow pro to upgrade UI/UX and boost SEO You’ll work on: • Layouts, components, interactions • CMS/templates + scalable styles • Technical SEO (meta, schema, sitemaps, hreflang, canonicals) • Speed & CWV fixes (images, assets, redirects) • GSC/GA4/GTM setup + content updates You have: • Strong...

  • ▷ (3 Days Left) Process Trainer

    3 hours ago

    Gurugram, Gurugram, India Policybazaar.com Full time

    Job Description Job Description Process Trainer - Health NRI Location Gurgaon(Night Shift - 8:30pm - 5:30am) 6 Days Working Job Responsibilities - Identifying the training needs across levels & conducting Refresher Training for the employees to improve productivity. - Coordinate training schedule, set up, creation of training materials and follow-up. -...

  • Microsoft Copilot Trainer

    4 hours ago

    India Flexmind Full time

    Company Description Flexmind is a leading IT training provider specializing in AI learning and enablement for enterprise teams. Founded in 2014, Flexmind has trained over 50,000 professionals globally and supported more than 100 enterprise clients, including Philips, ABB, Vodafone, EY, and Deloitte. As a Microsoft Training Services Partner, we offer...

  • 15h Left: Technical Trainer

    2 weeks ago

    India, Mysore Infosys Limited Full time

    Job Description Key Responsibilities: - Job Responsibilities - Conduct classroom training virtual training - Develop teaching materials including exercises assignments - Design assessments for various proficiency levels in each competency - Enhance course material course delivery based on feedback to improve training effectiveness - Gather feedback from...

  • [15h Left] Executives

    2 weeks ago

    Gurugram, India EXL IT service management Full time

    Job Description . The incumbent will be part of Meetings and Events process AR team and shall be responsible for managing travel Account receivables process i.e, Cash receipting, Reconciliations, Month end activities, Travel accounting etc. . The candidate shall be required to liaise with internal / external customers to meet the process deliverables. ....

  • 15h Left! Operations Analyst

    2 weeks ago

    Gurugram, Gurugram, India zingbus Full time

    Job Description We are seeking a highly motivated and results-oriented Operations Analyst to join our dynamic Demand team. The primary responsibility of this role is to drive the Daily Business Process. Roles & Responsibilities: - Monitor day-to-day operations and ensure seamless workflow. - Coordinate with internal teams and external partners/vendors to...

  • (15h Left) Account Manager

    2 weeks ago

    Gurugram, Gurugram, India FNF Co-living Full time

    Job Description Company Description FNF Co-living provides luxury living spaces to working professionals in Gurugram. With an inventory of over 2000 options, we offer clients affordable, classy, and convenient homes. Our goal is to redefine urban living by providing comfortable and well-maintained accommodations for professionals looking for a hassle-free...

  • ▷ 15h Left! Graphic Illustrator

    2 weeks ago

    Gurugram, Gurugram, India Wellversed Full time

    Job Description The ideal candidate will have strong creative skills and a portfolio of work that demonstrates their passion for illustrative design and typography. This candidate will have experience working with numerous different design platforms, such as digital and print forms. Responsibilities - Design high-impact creatives for digital and print...