Executive - Emr Support
1 week ago
Business Unit PrognoCIS developed and serviced by Bizmatics Inc is a comprehensive Electronic Health Records EHR software solution tailored to meet the unique workflow needs of specialty clinics As a proud member of the Harris Computer family Bizmatics brings the strength of several hundred dedicated professionals to the healthcare technology space Job Summary We are seeking a passionate and experienced individual to join our Customer Service department as an EMR Tech Support Executive Tier 2 In this role you will be responsible for providing technical support to US-based doctors and clinical staff addressing their concerns with professionalism and efficiency You will play a key role in ensuring smooth operations of our EMR Electronic Medical Records application by troubleshooting issues and coordinating with internal teams for timely resolution Work Mode Work from Office Shift Timings 7pm to 4am Night Shift Location Mumbai What We Are Looking For Provide Tier 1 and Tier 2 technical support to US physicians and clinical staff Receive analyze and process support requests via email cases voicemails and inbound calls Troubleshoot and resolve errors and issues related to the EMR application Assist clinical staff and physicians with workflow-related challenges Handle complex problem-solving involving multiple variables in both standard and non-standard scenarios Collaborate with internal teams to ensure timely resolution of technical issues Maintain a high level of customer satisfaction through effective communication and support Mandatory Qualifications Skills Any bachelor s degree Exceptional verbal and written communication skills Must have international calling experience Excellent phone etiquette and active listening abilities Good problem-solving abilities At least 2 years of experience working as a Customer Support Executive or a similar position in the Customer Service department Preferred Good-to-Have Skills Knowledge of US healthcare industry minimum 2 years of experience with any EHR EMR platform HTML SQL AWS knowledge will be an advantage Skills Behavioral Skills Clearly explain technical concepts to non-technical users e g clinicians administrative staff Listen actively to understand user issues and concerns Provide empathetic and patient-centered support Prioritize support tickets and system updates efficiently Support users who may be overwhelmed or unfamiliar with EMR systems Benefits Annual Public Holidays as applicable 30 days total leave per calendar year Mediclaim policy Lifestyle Rewards Program Group Term Life Insurance Gratuity and more
-
Emr Executive
1 week ago
Mumbai, Maharashtra, India Hireginie Talent Cloud Pvt Ltd Full time**Designation: EMR Executive (Marketing)** **Location: Seepz - Andheri (E), Mumbai** **Education: SSC Pass or above** **Experience: 2 years** **Markets exposed to: Export** **Job Type : Full Time** **About the Company**: They are a renowned company in the jewelry industry, known for its commitment to quality and craftsmanship. We are seeking an EMR...
-
Executive - Emr Support
1 day ago
Andheri, Mumbai, Maharashtra, India Harris Computer Systems Full timeProvide Tier 1 and Tier 2 support to the US doctors and Clinical staff. - Assist Clinical staff and physicians with the workflow issues. - Ability to deal with problems involving several variables in both standard and unusual situations. - Coordinate with internal teams in order fix the issues in a timely manner.
-
Customer Support Executive
2 weeks ago
Mumbai, Maharashtra, India docterz health tech labs Full time**Job description** Job Description: Customer Support Executive **Location**: Mumbai (preferred) **Experience**: Freshers/Experienced **About Docterz.in** Docterz is a rapidly growing health-tech company driven by a team of doctors, engineers, and data scientists. Our innovative products provide hospitals with tangible and intangible clinical and financial...
-
Customer Support Executive
1 week ago
Mumbai, Maharashtra, India docterz health tech labs Full timeJob Description: Customer Support Executive **Location**: Mumbai (preferred) **Experience**: Freshers/Experienced **About Docterz.in** Docterz is a rapidly growing health-tech company driven by a team of doctors, engineers, and data scientists. Our innovative products provide hospitals with tangible and intangible clinical and financial benefits through...
-
Executive - Masters Department
7 days ago
Seepz, Mumbai, Maharashtra, India KC Jewellery Manufacturing LLP Full time**Job Title**: Executive for Masters Department **Location**: MIDC Andheri, Mumbai **Company**: KC Jewellery Manufacturing LLP **Key Responsibilities**: - Create and manage masters such as Design Master, Customer Master, Rate Master, etc., within the ERP system. - Accurately input and update jewellery product information in the EMR software. - Ensure...
-
Exim Executive
5 days ago
Mumbai, Maharashtra, India JewelsHire Full timeJewelsHire, a distinguished leader in the realm of jewellery industry recruitment, extends its invitation for a position at a renowned jewellery manufacturer located in Andheri East, Mumbai. Job Responsibilities - Strong knowledge of Export Import Documentations & customs procedures - Taking care of export of the parcels - Making Import invoice, matching &...
-
Marketing Executive
3 days ago
Mumbai, India Marketing Executive Full timeexperience developing and executing marketing campaigns while managing and inspiring a team. He/she will be comfortable with day-to-day marketing activities, as well as long-term strategy, thriving with tight deadlines and changing needs. If you are a people-person who loves the rewarding challenge of building a brand, we want to hear from you. **Objectives...
-
Hospital IT Support Engineer
23 hours ago
Mumbai, India AnginaX Full timeHospital Software Support Engineer (On-Site – South Mumbai) Full-Time | Immediate Joining South Mumbai (On-Site at Partner Hospital) We’re hiring a Hospital Software Support Engineer to ensure seamless technology operations on-ground. You will play a mission-critical role in supporting doctors and hospital staff as they use the AnginaX AI system. Support...
-
Tender Project Executive
1 day ago
Mumbai, Maharashtra, India Aditi Tracking Support Full time**Job Title: Project/Tender Executive** **Location**: Mumbai **Reports To**: HOD **Job Type**: Full-Time **Aditi Tracking Support Pvt. Ltd.,** is a leading telematics company known for empowering businesses with cutting-edge solutions in asset tracking and advanced telematics since 2011. We help our clients monitor and manage their resources to achieve...
-
Inside Sales Executive
1 week ago
Mumbai, Maharashtra, India docterz health tech labs Full time**JD - Inside Sales Executive** **Freshers/ Experienced** **About Docterz.in** Growing at 200% annually, Docterz is a “Product & Engineering Company '' created by a team of established doctors, engineers, and data scientists who work on creating niche health-tech products. It helps technology deliver financial and clinical benefits to a hospital, both...