ServiceNow ITOM Specialist

4 weeks ago

Hyderabad, Telangana, India Coforge Full time
Job Title: ServiceNow Developer - ITOM

Experience : 5-8 Years

Location : Hyderabad

Notice Period : Need immediate joiners (Max 30 Days)

Mandate Skills : ServiceNow, ITOM, Discovery, Event Management

Job Overview: As a ServiceNow Developer, you will be responsible for analyzing business requirements, designing, developing, and implementing solutions on the ServiceNow platform. You will collaborate with cross-functional teams to ensure the successful delivery of ServiceNow applications and modules, meeting the needs of the organization.

Responsibilities:

1. Requirements Analysis:

- Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical specifications.

1. Design and Development:

- Design and develop ServiceNow applications and modules, ensuring adherence to best practices and industry standards.
- Customize and configure workflows, forms, fields, scripts, business rules, UI policies, and other ServiceNow components.
- Implement and configure ServiceNow IT Operations Management (ITOM) modules, such as discovery, Service Mapping, event management, and CMDB (Configuration Management Database)
- Collaborate with infrastructure and operations teams to ensure accurate and up-to-date configuration data within the CMDB.
- Monitor and manage infrastructure events, alerts, and incidents using ServiceNow Event Management.
- Develop and maintain integrations between ServiceNow and other monitoring tools and systems.

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