Customer Success Manager
4 days ago
Job Description Join Our Team & Make an Impact Are you passionate about building strong client relationships and driving success We are looking for a Customer Success Manager to help expand our Global market and ensure our clients maximize the value of our digital learning solutions. As a key partner to our clients, you will play an essential role in fostering engagement, increasing satisfaction, and driving long-term growth. If you thrive in a fast-paced, dynamic environment and enjoy making a meaningful impact, this role is for you. What You'll Do - Be a trusted advisor: Build and maintain strong relationships with clients, understanding their evolving training needs. - Lead seamless onboarding: Guide new clients as a goFLUENT product expert, ensuring a smooth and impactful start. - Drive engagement and success: Analyze client data, conduct business reviews, and implement strategies to enhance satisfaction and ensure successful programmes. - Unlock growth opportunities: Identify upsell possibilities and expand client partnerships. - Champion continuous improvement: Gather feedback, optimize the learner experience, and contribute to the evolution of our digital learning solutions. - Share expertise and insights: Provide clients with industry best practices, training optimization strategies, and thought leadership in digital learning. Why You'll Love This Role - Impact and Growth: Help businesses upskill their workforce while growing your career in a thriving global company. - Dynamic and Collaborative Culture: Join a diverse, supportive, and knowledge-sharing environment where your ideas matter. - Fast-Paced and Innovative: Be part of a company that embraces change and is shaping the future of digital learning. What We're Looking For - Fluent or bilingual in English - Intermediate English proficiency - Passionate about customer success and relationship management - Exceptional communication and analytical skills - Highly organized and adaptable to varied projects - Proactive problem-solver with a growth mindset - Team player who values collaboration and knowledge-sharing Experience in Training, e-Learning, or HR Solutions (SaaS) is a plus. What We Offer Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including: - Dynamic, startup-like experience within the security of a fast-growing, 25-year old Swiss-based company. - Learn from top executives and visionaries in the learning and language market. - The experience of joining an innovative organization with an international, vibrant working environment. - Full on-boarding and fast ramp mentoring program leading candidate to success. - World-class learning experience by being a goFLUENT learner. Learn from one of our 18 business languages - Ability to work from any of our 20+ offices around the world. - Exciting team-building events. Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide: https://www.gofluent.com/us-en/careers/
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Customer Success Manager
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Chennai, India Planytics Full timeJob Description Planytics is a multi AI Agents Supply Chain Intelligence Platform. The company is currently incubated with IIT-Madras Incubation Cell and Daimler India Commercial Vehicles Incubator. At Planytics, we're looking for a customer success manager who has a good knowledge of supply chain with a flair for technology and who possesses a strong drive...
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Customer Success Manager
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Chennai, India Simpliwork Full timeJob Description Department Customer Success Grade / Level G2B Designation Customer Success Manager Location Chennai Reporting To VP The Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an...
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Customer Success Manager
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chennai, India Simpliwork Full timeDepartment Customer Success Grade / Level G2B Designation Customer Success Manager Location Chennai Reporting To VP The Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point...
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Customer Success Manager
1 week ago
Chennai, Tamil Nadu, India, Tamil Nadu ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
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Customer Success Manager
3 days ago
chennai, India Simpliwork Full timeDepartment Customer SuccessGrade / Level G2BDesignation Customer Success ManagerLocation ChennaiReporting To VPThe Customer Success Manager (CSM) will onboard, and engage with the assigned clients, focus on driving value to the customer and deliver an impactful engagement. She will build relationships with key stakeholders, act as an escalation point for...
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Customer Success Manager
1 week ago
Chennai, India ProManage.biz Full timeJob Description: Customer Success ManagerLocation: Chennai Reports To: Senior Manager – Customer Success Department: Customer SuccessRole OverviewThe Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to deliver value to...
