▷ (Apply Now) Patient Relation Executive

3 weeks ago

Cannanore KL IN AMEND DENTAL CENTRE LLP Full time

Job Summary The Patient Relations Executive PRE serves as the face of the dental centre and plays a key role in ensuring an exceptional patient experience The ideal candidate should have a pleasant and well-presented personality with excellent communication interpersonal and organizational skills This role involves managing front-office operations coordinating appointments assisting patients with inquiries and maintaining a warm professional and patient-centered atmosphere that reflects the clinic s high standards of care and service Key Responsibilities1 Front Office Reception Management Welcome and greet patients with a friendly and professional demeanor Manage patient registration appointment scheduling and walk-ins Handle check-in and check-out procedures efficiently Maintain a neat hygienic and welcoming reception area 2 Patient Coordination Communication Provide accurate information on treatments procedures and pricing Coordinate effectively between patients and dental staff for smooth operations Conduct appointment reminders post-treatment follow-ups and satisfaction surveys Address patient inquiries and concerns with care empathy and professionalism 3 Billing Administrative Support Generate bills process payments and issue receipts accurately Maintain up-to-date and confidential patient records Assist with insurance documentation when applicable Prepare daily and monthly administrative or financial reports 4 Customer Service Patient Experience Ensure every patient receives outstanding service and care Manage complaints or feedback courteously and effectively Promote patient retention and referrals through a positive experience Support marketing and patient engagement initiatives as needed Qualifications Requirements Education Bachelor s degree or diploma in Business Administration Hospitality Healthcare Management or related field Experience 1-3 years of experience in a dental medical or healthcare front-office environment preferred Skills Strong communication and interpersonal skills Excellent organizational and multitasking ability Proficiency in MS Office and dental medical management software Knowledge of dental terminology advantageous Personal Attributes Pleasant professional and well-presented demeanor Polite empathetic and patient-focused attitude High level of integrity responsibility and attention to detail Positive energetic and adaptable under pressure Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Work Location In person

  • Customer Relation Executive

    4 days ago

    Cannanore, KL, IN Signature Honda Full time

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    4 weeks ago

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    Cannanore, KL, IN Signature Honda Full time

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    2 weeks ago

    Cannanore, KL, IN Oncure Health Full time

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    Cannanore, KL, IN Learnwise Full time

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