Duty Manager
3 weeks ago
About the Role As a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for individuals who are passionate about hospitality and aspire to grow into senior operational management positions. Key Responsibilities - Supervise and manage front office operations including check-in, check-out, and reservations. - Ensure a seamless guest experience through proactive service and efficient issue resolution. - Lead, train, and motivate the front office team to achieve performance and service standards. - Coordinate with Housekeeping, F&B, and Maintenance departments for smooth operations. - Maintain accuracy in billing, night audit reports, and daily operational documentation. - Monitor occupancy, room revenue, and key hotel performance indicators (ARR, ADR, RevPAR). - Enforce SOPs, ensure compliance with safety and quality standards, and conduct routine audits. - Act as the primary in-charge during assigned shifts, ensuring smooth and professional operations.
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Duty Manager
2 days ago
Mumbai, Maharashtra, India Tattva Wellness Full time ₹ 8,00,000 - ₹ 12,00,000 per yearJob Description – Spa Manager, Duty Manager, Operations Manager, Store Manager| Tattva Wellness Spa – India's largest wellness services brandPosition: Duty ManagerAbout Tattva Wellness:Tattva Spa is the largest & the most trusted wellness spa and beauty services brands in India, with a mission to rejuvenate people's lives. Tattva offers premium spa and...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the RoleAs a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the RoleAs a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the RoleAs a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the Role As a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the Role As a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the RoleAs a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
3 weeks ago
Mumbai, India Zolo Full timeAbout the Role As a Duty Manager – Front Office at HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for...
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Duty Manager
15 hours ago
Mumbai, Maharashtra, India Zolo Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAbout the RoleAs aDuty Manager – Front Officeat HotelZ, you will play a pivotal role in ensuring smooth front office operations, exceptional guest service, and overall operational efficiency. You will lead the front office team, oversee shift activities, handle guest escalations, and uphold brand standards. This is a leadership role suited for individuals...
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Duty Manager
1 week ago
Mumbai, Maharashtra, India Emproy Hospitality Llp Full time ₹ 2,50,000 - ₹ 7,50,000 per yearPurpose:To manage assigned shifts for the Front Office and related departments by running the day-to-day operations and create an environment that is positive, supportive and team orientated.CONSTITUENTSGuestsEmployeesHotel OwnersManagement TeamINDICATORS OF SUCCESSFinancial (GOP, Rev Par, RSI and Department Budget)Customer Satisfaction & loyalty goals...
