Social Media Solution Architect

Social Media Solution Architect Youre not the person who will settle for just any role Neither are we Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic ground-breaking brands In this role youll help us deliver better care for billions of people around the world It starts with YOU In this role you will Design and implement a comprehensive technology strategy for the Social Intelligence Ecosystem to enhance data integration and reduce manual processes through automated workflows Develop and maintain API-based integrations between social media platforms and enterprise systems for automated data extraction analytics and reporting Automate the tracking of key metrics including reach engagement and conversion to measure the impact of social media campaigns Collaborate with business teams to Implement a unified dashboard that integrates Voice of Consumer VoC insights competitor analysis and other key metrics facilitating comprehensive KPI tracking Identify opportunities for automation for data processing workflows leveraging cloud-based services AI models and analytics pipelines for sentiment analysis engagement tracking and reporting Evaluate emerging technologies and cloud solutions recommending innovative IT strategies to enhance social media analytics and automation Engineer API based integrations with influencer platforms like Sprout Social AspireIQ CreatorIQ etc to centralize influencer metrics for enhanced decision-making and campaign effectiveness Define and monitor KPIs that correlate influencer engagement with ratings reviews sentiment to determine overall impact Act as a key liaison between IT marketing stakeholders and external vendors to ensure strategic alignment and effective communication of technical solutions Provide technical leadership and training to business stakeholders promoting the adoption of social media technologies and ensuring compliance with data security standards Work with cross-functional teams to define feature roadmaps gather user feedback and deliver high-impact solutions Collaborate with Cyber security to ensure secure access control authentication mechanisms and encryption standards for social media data Champion best practices for social media management including compliance with data privacy security and industry standards About Us Huggies Kleenex Cottonelle Scott Kotex Poise Depend Kimberly-Clark Professional You already know our legendary brandsand so does the rest of the world In fact millions of people use Kimberly-Clark products every day We know these amazing Kimberly-Clark products wouldnt exist without talented professionals like you At Kimberly-Clark youll be part of the best team committed to driving innovation growth and impact Were founded on more than 150 years of market leadership and were always looking for new and better ways to perform so theres your open door of opportunity Its all here for you at Kimberly-Clark Led by Purpose Driven by You About You You perform at the highest level possible and you appreciate a performance culture fueled by authentic caring You want to be part of a company actively dedicated to sustainability inclusion wellbeing and career development You love what you do especially when the work you do makes a difference At Kimberly-Clark were constantly exploring new ideas on how when and where we can best achieve results When you join our team youll experience Flex That Works flexible work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business In one of our technical roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center To succeed in this role you will need the following qualifications Key Qualifications and Experiences Bachelors degree in IT Computer Science or a related business discipline Minimum of 10 years of experience in a similar role with proven expertise in managing social media tools and integrating IT solutions in the marketing domain specifically in Social Listening Social Publishing Community Engagement Social Care and Social Advocacy Minimum 8 years experience in Program Product Management in Agile Scrum Environment Proven experience in Digital Domain implementing solutions leveraging Agile project management methodologies Advanced problem-solving and analytical abilities to manage complex integration challenges Expertise in industry standards related to data security compliance and privacy Excellent communication skills for effective stakeholder engagement and team leadership Demonstrated ability to stay ahead of technology trends and adapt to rapidly changing digital landscapes Strong expertise in social media tools like Sprinklr Brandwatch Hootsuite Talkwalker and their API frameworks Understanding of marketing technology ecosystems e g CRMs CMS analytics tools personalization engines To Be Considered Click the Apply button and complete the online application process A member of our recruiting team will review your application and follow up if you seem like a great fit for this role In the meantime please check out the And finally the fine print For Kimberly-Clark to grow and prosper we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world We actively seek to build a workforce that reflects the experiences of our consumers When you bring your original thinking to Kimberly-Clark you fuel the continued success of our enterprise We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity age pregnancy genetic information citizenship status or any other characteristic protected by law The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position Employment is subject to verification of pre-screening tests which may include drug screening background check and DMV check LI-Hybrid Primary Location IT Centre Bengaluru GDTC Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time