Product Support Engineer Assurance

4 weeks ago


Bengaluru, Karnataka, India Hewlett Packard Enterprise Full time

Product Support Engineer Assurance This role has been designed as Onsite with an expectation that you will primarily work from an HPE office Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work We help companies connect protect analyze and act on their data and applications wherever they live from edge to cloud so they can turn insights into outcomes at the speed required to thrive in today s complex world Our culture thrives on finding new and better ways to accelerate what s next We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good If you are looking to stretch and grow your career our culture will embrace you Open up opportunities with HPE Aruba is an HPE Company and a leading provider of next-generation network access solutions for the mobile enterprise Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future Aruba is redefining the Intelligent Edge - and creating new customer experiences across intelligent spaces and digital workspaces Join us redefine what s next for you What you ll do Responsibilities Responsible for delivery of assigned tasks within the delivery cycle of a project Understands a broad spectrum of the company s technology in order to deliver part of a detailed technical design which meets customer requirements Tasks may include installing new systems applications updating applications firmware and drivers creating boundaries for as well as performing configuration and testing activities applications programming for assigned modules within a larger program assisting in the preparation of technical presentations and demonstrations and participating in customer meetings Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks Contributes to design for specific deliverables and assists in the development of technical solutions Participates as part of a team and maintains good relationships with team members and customers Understands the company strategy and the role that the individual plays Uses knowledge tools and re- uses information for the benefit of projects and of professional development Uses and contributes to technical forums within the company environment and local professional communities and technical user groups What you need to bring Education and Experience Required 3 - 5 years of technical experience and a Bachelor of Arts Science or equivalent degree in computer science or related area of study without a degree two additional years of relevant professional experience 5-7 years in total Knowledge and Skills Has sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable Able to contribute to the design for deliverables Has ability to perform drive resolution of problems on individual products Able to communicate broad and specific concepts with team and to peers Able to produce documentation for use by team and customer Additional Skills Accountability Accountability Active Learning Inactive Active Listening Bias Business Growth Client Expectations Management Coaching Creativity Critical Thinking Cross-Functional Teamwork Customer Centric Solutions Customer Relationship Management CRM Design Thinking Empathy Follow-Through Growth Mindset Information Technology IT Infrastructure Infrastructure as a Service IaaS Intellectual Curiosity Inactive Long Term Planning Managing Ambiguity Process Improvements Product Services Relationship Building 5 more What We Can Offer You Health Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical financial and emotional wellbeing Personal Professional Development We also invest in your career because the better you are the better we all are We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness We know varied backgrounds are valued and succeed here We have the flexibility to manage our work and personal needs We make bold moves together and are a force for good Let s Stay Connected Follow on Instagram to see the latest on people culture and tech at HPE india aruba Job Services Job Level TCP 02 HPE is an Equal Employment Opportunity Veterans Disabled LGBT employer We do not discriminate on the basis of race gender or any other protected category and all decisions we make are made on the basis of qualifications merit and business need Our goal is to be one global team that is representative of our customers in an inclusive environment where we can continue to innovate and grow together Please click here Hewlett Packard Enterprise is EEO Protected Veteran Individual with Disabilities HPE will comply with all applicable laws related to employer use of arrest and conviction records including laws requiring employers to consider for employment qualified applicants with criminal histories



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