Vendor Manager, Quality

7 days ago

Hyderabad Telangana, India Jobted IN C2 Full time

Minimum qualifications Bachelor s degree or equivalent practical experience 7 years of experience using analytics or applying project management tools to address business problems 7 years of experience in operations or business management vendor management and quality assurance Preferred qualifications Certification in Project Management Professional PMP or Six Sigma Experience in project management and ability to execute multi-task and delegate Excellent communication and leadership skills along with the ability to drive cross-functional efforts with stakeholders Excellent problem-solving skills along with attention to detail in a fluid environment About the job A problem isn t truly solved until it s solved for all That s why Googlers build products that help create opportunities for everyone whether down the street or across the globe As a Program Manager at Google you ll lead complex multi-disciplinary projects from start to finish working with stakeholders to plan requirements manage project schedules identify risks and communicate clearly with cross-functional partners across the company Your projects will often span offices time zones and hemispheres It s your job to coordinate the players and keep them up to date on progress and deadlines Google Ads is helping power the open internet with the best technology that connects and creates value for people publishers advertisers and Google We re made up of multiple teams building Google s Advertising products including search display shopping travel and video advertising as well as analytics Our teams create trusted experiences between people and businesses with useful ads We help grow businesses of all sizes from small businesses to large brands to YouTube creators with effective advertiser tools that deliver measurable results We also enable Google to engage with customers at scale Responsibilities Develop pilot and implement quality improvement programs for human error serve as a quality advocate and lead continuous improvement cycles with vendor partners Conceptualize and Develop tools and frameworks needed for the execution of the programs Manage human quality improvement projects from concept to launch Monitor measure and communicate project progress potential risks delays and performance Report analyze and provide insights on the quality performance and programs Identify human Quality process gaps and lead continuous improvement cycles Conduct Root Cause Analysis segmentation of errors trend and other data analysis Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status We also consider qualified applicants regardless of criminal histories consistent with legal requirements See also and If you have a disability or special need that requires accommodation please let us know by completing our

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