Urgent Search: Regional Manager

6 hours ago

Kota, Rajasthan, India Tata AIA Life Insurance Full time
Job Description

Position Title

- Regional Manager

Department

- Central Bank of India

Level/ Band

- Manager

Role Summary :

- Liase with Bank's Regional officers and Zonal Officers and ensure alignment on Life Insurance Business
- Visit zones and regions - interact with Zonal Officers, Regional Officers and Bank branch managers
- Guide and support team to ensure achievement of targets
- Interact with customers to explain the products and solutions
- Ensure activation, persistency & productivity is maintained
- Ensure quality of recruits hired in the team
- Maintain & drive compliance at the zone

B. Organizational Relationships

Reports To

- Zonal Manager

Supervises

- Area Managers /KAM

C. Job Dimensions

Geographic Area Covered

- Region (s)

Stakeholders Internal

- Supervisors, Team (KAMs), Ops, Underwriting, Legal

External

- Central Bank - Channel Partner

D. Key Result Areas

Partner and Client Management

- Exceeding regional targets (NB, renewal, STP, digitisation, product mix etc)
- Interact with the Bank Regional Officer and his/her team to ensure alignment towards Tata AIA in life insurance
- Engage with customers to explain the products and promote the brand
- Ensure team is focused on Sales and support to all branches assigned
- Drive local contests and engagements to engage teams
- Keep track of all contests and initiatives launched - bank, other insurers and Tata AIA Life
- Maintain a strong relationship with Regional Officer and Bank Branch manager - interact with them regularly to assess business status. Take help from them to push & motivate them to maintain productivity
- Managing the relationship between internal team and channel partner so as to foster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner
- Aid the bank branches to adopt new processes and technology

Team Management

- Assign target to each KAM at a branch level - NB, renewal, STP, resolutions, special projects/initiatives undertaken, product mix.
- Ensure team is hands on with each branch and maintains a high engagement level with each member
- Team development and training
- Retention of high performing talent
- Keep ZH and National Head updated about on-ground activities by Bank and competitors

Customer Service

- Ensure adequate customer service - grievance redressal, claim settlement, renewal etc.

E. Skills Required

Technical

- Good product knowledge
- Good knowledge of MS Office

Behavioral

Essential

- Interpersonal skills
- Communication skills
- Creative thinking skills
- Supervising / Leadership skills
- Teamwork Skills
- Influencing skills
- Relationship Building skills
- Decision making skills

F. Incumbent Characteristics

Essential

- Graduation

Desired

- Post graduate/Insurance specific training

Experience

- Should have at least 6-8 years experience of sales with at least 2 years experience in leading teams.
- Preferably needs to have PSU Banca sales experience in the insurance parlance.

CTC

- 8 to 12 lpa

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