Wintel Admin L3

1 day ago

Gurugram, India OculusIT Full time

Job Description - L3 level experience in Windows Operating systems support - Good Experience in Terminal servers (Admin mode) & Windows Clustering, - Basic knowledge on Storage, Networking, Firewall and backup Applications/devices - Experience in VMware components - Performance and/or network trace analysis for Servers - Working knowledge in Scripting and Automation - Problem solving Capability in IBM, HP and Dell Hardware. - Problem determination and resolution within SLA s - Should be able to Perform Root Cause Analysis for the incidents - Should be able to do Capacity Planning - Handle L2/L3 technical escalations - Ability to acquire new skills & keep them updated - Work with Local & Global Teams - Ability to quickly analyze & diagnose technical problems - Independently generates solutions based on analytical, technical skills and business knowledge - Mentor and train other team members - Willing to Work on Shifts based on the projects need - Microsoft and other technical/industry certifications desirable. - Proactive and clear communication skills - Quality and Process Knowledg

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