Deputy Manager

Job Requirements Job Purpose: The Network person is responsible for the smooth functioning and upkeep of the IT infrastructure (including software and hardware) at RE. Job Responsibilities: Network Architecture and Planning: Suggest architecture of Royal Enfield Network to Infra Head Stay updated on new technology and its implications to ROYAL ENFIELD Network. Keep Network Architecture (WAN, LAN, Cloud, Wifi) and other related documents updated Deploy necessary tools to monitor the network. Review LAN architectures of Data Center, Plants, HQ, Warehouse, offices etc Maintain EOS and EOL of all devices and suggest timely replacements Participate/Manage network projects with external vendors. Capacity Management: Continually reviewing current service capacity and service performance Ensuring Team follow the right approach while installing new network devices in production. There should be thorough review of system resources and discussion before deployment. Sufficient sizing of network links should be done well in advance to avoid unexpected performance issues or resource crunch. Propose upgradation/ changes in system resources if any to Infra Head well in advance Availability Management: All mission Critical network devices should be configured in high availability. HA Failover testing half yearly/ yearly or based on business need Ensuring the Backup of all critical network devices are done as per defined policy. Network Links review every week to see SLAs of service providers. Oversee usage of Tools to monitor network availability. Configuration management: Manage configuration of all network devices Execute changes and configuration as required POC and Upgrade of network devices after getting approvals from Infra Head Keep backup of configurations. IT Infra Processes compliance and Documentation of core domain: Ensuring up to date SOPs uploaded on portals for network team operations. Develop and maintain documents of Network and security devices Assisting in designing and implementation of the Infrastructure support processes and policies Identify and facilitate training programs for IT teams to improve productivity of IT tools. Operations management: Supervise the daily operations of any future NOC and FMS network team/security domain leads. Analysis of network traffic flow and take appropriate improvement actions wherever needed Escalate and report the exceptions to Infra Head. Technical Support: Technical support to be given to CMS domain leads wherever they stuck, Provide L3 / L4 Support on network and security devices and Conclude RCA Do analysis and prepare RCAs for major incidents and submit to Infra head. Make sure proper handover to be given at the time of replacement of domain leads. Security and Patch Management: Ensure upgradation of firmware’s and other security updates on all critical network devices on a Quarterly basis. This include testing of patches on test environment and then pushing to production environment Hardening of Network device as per standards. Ensure updating all security devices like Firewall’s OS on latest firmware, IPS, IDS with latest signatures on all internet firewalls. Quarterly review of Vulnerability Assessment Scan and closure penetration testing of all Network critical devices). Test and VAPT scan data center devices before setting up in the production environment. Do activities for Infra compliance for ISO27001 security standards Log management Event log analyzer: Review logs as per the access management. Analyzing logs and try to find out a pattern of the vulnerability. Check for suspicious contents accessed by any user. Real Time Review multiple login failures, command executed on the firewall etc. 100% capturing of Admin Activities / Task (internal / FMS Team) done on Network devices. Any changes made in system without approval can be tracked down Real time analyzing of events logs generated out of the system - to ensure the system is free of Bots, Phishing activities, Virus. Backup of Log analysis for Audit requirement IT Change Management: Operates as the Change Manager for IT network changes. Support Infra Head on completion of Changes authorized. Work Experience What you'll bring: Experience: Minimum 5+ years of experience in SD WAN and 3+ years of experience in FortiGate / Fortinet (Firewall) and 3+ years of experience in Cisco. Qualification:  BE/BTech/MCA/ Diploma in Systems / engineering Skills:  Good understanding of infrastructure, products, standards and configuration Ability to work flexible and stretch hours Demonstrate ownership of and accountability for relevant products and services Ability to work as part of a team and independently Ability to successfully handle multiple tasks while under pressure People Management skill; Working in synergy with cross functional teams Strong understanding of following technologies Fortinet SD-WAN and UTM including Forti Analyzer and Forti Manager Cisco Wireless LAN Controller, Indoor and outdoor wireless access points Forescout NAC or similar CyberArk PAM or similar Citrix and F5 Application Load Balancer Cisco Routing and Switching Cisco Data Center Networking (Nexus) Having understanding of following will be an added advantage - Web Proxy Cloud Networking (Azure, GCP) Secure Web Gateway Zero Trust Network Access Any SASE Solution