Customer Service Technician II
3 weeks ago
Job Description Job Title : Customer Service Technician II (CST 2) Job Location : (To be filled by the HR team) Shift : Night Shift / 24.7 (as per the requirement) Experience : 2- 3 years Job Summary We are seeking a skilled and customer-focused Microsoft 365 Frontline Support Technician to provide Tier 1 support for M365 services, with a strong emphasis on Licensing, Exchange Online and mail flow troubleshooting. The ideal candidate will assist admins in resolving issues related to email, Teams, licensing, and mobile access. Key Responsibilities - - Provide first-line support for Microsoft 365 services including Outlook, Emails, Teams and OneDrive. - - Manage user provisioning and license assignment. - - Troubleshoot Exchange Online issues such as mailbox access, mail delivery failures, and spam filtering. - - Perform message traces and interpret Non-Delivery Reports (NDRs). - - Assist with mail flow configuration and routing (MX records, SPF/DKIM/DMARC). - - Support shared mailbox and resource mailbox setups. - - Apply and troubleshoot mail flow rules and transport policies. - - Escalate complex issues further as per the requirements. - - Document solutions and contribute to knowledge base articles. - - Provide training and guidance to frontline users on mobile and web access. Required Skills & Qualifications - 2-3 years of experience in IT support, preferably in Microsoft 365 environments. - - Strong understanding of Exchange Online and mail flow architecture. - - Strong understanding of Microsoft 365 licensing models. - - Knowledge of security and compliance features in Microsoft 365 (DLP, retention policies, audit logs). - - Basic understanding of Microsoft Entra ID (Azure AD), Intune, and Teams administration. - - Excellent troubleshooting and communication skills. - - Ability to work in a fast-paced, shift-based support environment. Soft Skills - - Customer service orientation and empathy. - - Clear verbal and written communication. - - Team collaboration and adaptability. - - Problem-solving mindset. Preferred Certification - Microsoft 365 Certified: Fundamentals (MS-900).
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Customer Service Technician II
2 weeks ago
Gurugram, India Rackspace Full timeJob Title : Customer Service Technician II (CST 2)Job Location : (To be filled by the HR team)Shift : Night Shift / 24*7 (as per the requirement) Experience : 2- 3 yearsJob Summary We are seeking a skilled and customer-focused Microsoft 365 Frontline Support Technician to provide Tier 1 support for M365 services, with a strong emphasis on Licensing, Exchange...
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Customer Service Technician- Ii
1 week ago
Gurugram, Haryana, India Rackspace Full time**Job Title**: Customer Service Technician - II **Location**: IND-Gurgaon **Job Summary**: **Key responsibilities**: 2. Diagnose the unique needs of each customer and troubleshoot accordingly to provide exceptional customer support. Example activities include: - Spam/security analysis and recommendations, - Desktop client/mobile device troubleshooting, -...
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Field.tubular Services Technician Ii
4 days ago
India Nabors Industries Full timeThis position requires the employee to understand facts, concepts, theories, procedures, and relationships between TT components. High School Diploma or equivalent 5 years of experience. Must have solid computer skills with the ability to navigate through programs and download data. Good communication skills. The ability to multitask. Organizational skills....
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Technician
1 week ago
Delhi, India Event Technician Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time, on-site position located in Delhi, India. As an Event Technician, you will be responsible for setting up, operating, and maintaining technical equipment for events. Your daily tasks will include configuring audio-visual systems, troubleshooting...
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Network Technician Ii
1 week ago
Gurugram, Haryana, India Rackspace Full time**Job Description Summary**: The Network Operations Technician will create and maintain customer loyalty by providing Fanatical Support above and beyond customer expectations. **JOB REQUIREMENTS**: - **_ Key Accountabilities_**: - Provide exceptional customer support via the ticketing system and phone - Detect events in a timely manner using monitoring...
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On Site Service Technician
2 weeks ago
Gurugram, Haryana, India Cummins Inc. Full time**DESCRIPTION** **Job Summary**: The On-Site Service Technician provides technical support and acts as the primary customer contact for diagnosing and completing fewer complex repairs on Cummins products at a single customer site. This role includes preventative maintenance and repair tasks, as well as assisting with escalations when needed. **Key...
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System Technician II
2 weeks ago
Bengaluru, India Tour Travel Full timeJob Description Date: Nov 11, 2025 Location: IN, Bangalore, Office (SSC), India, APAC Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! System Technician Full time, Bangalore In this role, you will assist the Senior System Technician with developing and delivering training to all team members. The System Technicians...
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System Technician II
2 weeks ago
Bengaluru, India BCD Travel Full timeJob Description Your ideas can drive the future of corporate travel. Join BCD and challenge the status quo! System Technician Full time, Bangalore In this role, you will assist the Senior System Technician with developing and delivering training to all team members. The System Technicians will compile and publish team metrics. This role represents the...
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Mechanical Technician
1 week ago
Gurugram, Haryana, India Capital Placement Services Full time**Gurgaon** Mechanical Technician. ii) ITI/Diploma holder in mechanical trade. iii) 2-4 years of experience working in a machine shop, with proficiency in operating machines and handling measuring instruments. - Experience - 2 - 7 Years - Salary - 2 Lac 25 Thousand To 3 Lac 50 Thousand P.A. - Industry - Engineering / Engineering Design / R&D / Quality -...
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Service Technician
2 weeks ago
Gurugram, Haryana, India Pearl Water Technologies Pvt Ltd Full time**PEARL WATER TECHNOLOGIES PVT. LTD.** Name of Position - Service Technician Location - Gurgaon No. of Position - 1 Brief description of JOB **Responsibilities**: - Install, maintain, and repair Ro softener at client sites - Perform regular service checks and preventive maintenance - Identify and troubleshoot technical issues efficiently - Maintain...